University of West Florida-posted 3 months ago
Full-time • Mid Level
Charlottesville, VA
Broadcasting and Content Providers

The University of West Florida, located in Pensacola, Florida, invites applications for the full-time position of: WUWF Public Media - Director, Membership & Engagement, 106280. The incumbent is responsible for managing WUWF's membership program, fundraising campaigns, outreach opportunities and special events. The key responsibilities include maintaining membership database and donation platforms ensuring successful daily/weekly/monthly processing of credit cards and EFTs. Managing monthly membership renewal process and all aspects of the sustaining membership program including: data analysis and reporting to ensuring program is operating correctly; maintain communication with members (emails and phone calls). Coordinating annual membership fundraising plan/campaign including; sustaining giving, direct mail, gift acknowledgements, membership drives, and year-end tax receipts. Create quarterly e-newsletter for distribution to members. Manage ticket sales and check-in for monthly RadioLive concert series and annual holiday concert. Work with Executive Director in setting strategies and policies related to fundraising, marketing, outreach and special events. Work with adjacent departments and functions (advancement services/database operations, etc.) to maintain quality and integrity of member/audience relationships and data. Maintain knowledge about the external environment as it relates to fundraising in the broadcasting industry and in general.

  • Manage WUWF's membership program and fundraising campaigns.
  • Maintain membership database and donation platforms.
  • Ensure successful processing of credit cards and EFTs.
  • Manage monthly membership renewal process.
  • Oversee sustaining membership program including data analysis and reporting.
  • Maintain communication with members via emails and phone calls.
  • Coordinate annual membership fundraising plan/campaign.
  • Create quarterly e-newsletter for distribution to members.
  • Manage ticket sales and check-in for monthly RadioLive concert series and annual holiday concert.
  • Work with Executive Director on strategies and policies related to fundraising, marketing, outreach, and special events.
  • Collaborate with adjacent departments to maintain quality and integrity of member/audience relationships and data.
  • Master's degree in an appropriate area of specialization and two years of appropriate experience, or a bachelor's degree in an appropriate area of specialization and four years of appropriate experience.
  • Strong project management skills and organizational skills.
  • Attention to detail with the ability to juggle multiple initiatives and meet deadlines.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Excel and Microsoft Word (mail merge).
  • Comfort working with CRMs and fundraising databases; experience with Raiser's Edge a plus.
  • Experience in fundraising and donor relations.
  • Exceptional customer service skills.
  • Strong organizational and time management skills.
  • Self-starter with the ability to perform daily tasks with little to no supervision.
  • Experience working in a fast-paced office environment with a highly integrated team.
  • Generous benefits package.
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