Director, Medical Staff Office

University of Pittsburgh Medical Center • Altoona, PA

134d

About The Position

UPMC Altoona is currently seeking a highly organized and experienced professional to serve as Director of the Medical Staff Office. This leadership role is responsible for overseeing all administrative and operational functions of the Medical Staff and Medical Education departments, ensuring compliance with regulatory standards, and supporting the strategic goals of the medical leadership team. This role will supervise all office personnel in the Department, administratively assist with various duties of the Officers of the Medical Staff, the Vice President of Medical Affairs, Medical Education Chair, the Medical Staff and Administration, and act as a source of information for the Medical Staff and directs inquiries for proper resolution. We are seeking a highly qualified candidate with demonstrated expertise in process improvement, strategic leadership, and effective communication. The ideal individual will possess exceptional organizational skills and a strong aptitude for adapting to evolving technologies. This position supports a network of over 1,300 providers, oversees direct reports, and participates in high-level meetings. Therefore, maintaining strict confidentiality and exhibiting the highest level of professionalism are essential.

Requirements

• Degree in Business Administration is preferred, or equivalent on the job experience in a medical staff office.
• Minimum of five (5) years of administrative experience in a Graduate Medical Education office or academic department.
• Ability to handle interactions and establish and maintain effective relationships and communication with diverse entities including individual physicians, Allied Health professionals and a broad range of agencies and organizations.
• Ability to maintain confidential information and adhere to established policies even under pressure of coercion.
• Managerial skills to oversee subordinates and to manage office.
• Strong organizational and planning skills.
• Knowledge of federal, state and local laws applicable to Medical Staff Services.
• Knowledge of JCAHO and State Department of health accreditation requirements.

Responsibilities

• Directs the Credentialing/IT Specialist & Medical Staff Administrative/Credentialing Assistants in the Credentialing procedures for new applicants, advancements, increases/decreases in privileges, in accordance with policy for same.
• Responsible for Credentialing Process for Surgery Center; work with Credentialing-IT Coordinator in carrying out this function.
• Ensure proper credentialing for all contract services, e.g. Transplant Team.
• Supervises Medical Staff/Medical Education Department personnel; maintains job descriptions, conducts annual evaluations; handles all departmental personnel issues.
• Directs the process for obtaining information for the various depts. of the Hospital and Med Staff for preparation of official reports to the JC, PA Dept. of Health; AOA, as requested, and verifies for accuracy and completion.
• Reviews initial applicants/reapplicants to the Medical Staff as special reviews may be necessary with the appropriate Staff Officers, Administration, Board of Directors, and involved Med Staff Departments/Committees.
• Work Vice President of Medical Affairs and Medical Staff Officers in developing department goals/objectives.
• Work with Sr. VP, Quality/Medical Affairs and Medical Staff Officers in development/maintenance of OPPE/FPPE process for the Medical Staff.
• Assist Hospital Consultants in providing information needed for the Medical Staff Development Plan.
• Review administrative reports and verify accuracy, including Accounts Payable, time code/labor distribution reports, Kronos time sheets, position control hours, monthly.
• Bi-weekly Payroll completion.
• Attend the Hospital Directors Forum monthly; conducts departmental meetings monthly.
• Coordinates & supervises the CME Program for the Hospital/Medical Staff in accordance with PMS Essentials for Category I providers.
• Supervises arrangements for Medical Staff/Med Education conferences/meetings requiring services of Nutrition Services, Environmental Services, Administration, and various other Hospital departments/personnel.
• Responsible for supervising, organizing, and assisting with the work of the Medical Staff Executive Committee and Leadership Council.
• Assist in preliminary, formative development of various projects undertaken by the Medical Staff and Administration.
• Supervises computer operations for the Department.
• Attends & participates in all regulatory review meetings for the Hospital, Medical Staff and Surgery Center (upon request).
• Responsible for attending CPI Committee meetings.
• Administratively assists Vice President of Medical Affairs.
• Prepares annual budgets for the Department.
• Develops and supervises the maintenance of Medical Staff/Medical Education filing system for the Department.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Hospitals
• Education Level: Bachelor's degree