Director, Medical Imaging Services - Full Time - Days

Valley Health System • Utica, NY

291d • $118,000 - $160,000

About The Position

The Director Imaging Services has the responsibility of planning, directing, coordinating, and managing the human, material and financial resources to drive high quality, high service/satisfaction, and cost-efficient care for patients. The Director will oversee all operations and functions related to outpatient and inpatient imaging system-wide to include radiology, computer-assisted tomography, ultrasound, nuclear medicine, MRI, PET and interventional radiology services. The Director will collaborate with nursing and ancillary departments, physician practices and system leadership.

Requirements

• Graduate of an accredited radiology program.
• Bachelor's degree in a Health Care field or equivalent work experience.
• 7 years of experience in a licensed medical imaging modality.
• 4 years of management or supervisory experience.
• Considerable knowledge of procedures, materials and equipment operation in diagnostic imaging modalities.
• Proven leadership qualities, e.g., maturity, job knowledge, professionalism, communication skills, etc. to lead, guide and motivate others.
• Very strong customer service orientation, positive attitude, highly self-motivated, directed and change oriented.
• Excellent customer service, interpersonal, verbal, written and listening skills.
• Outstanding problem-solving skills.
• Proficient with MS Office and Epic EMR, and able to learn new software rapidly.

Responsibilities

• Manage and direct activities and staff with the department and its offsite locations.
• Ensures scheduling and work assignments promote the smooth and effective delivery of patient care at all Medical Imaging locations.
• Implements and maintains quality initiatives and programs for all imaging modalities.
• Monitors all staff to ensure compliance with safe radiation practices as well as DNV, DOH and AART standards and regulations.
• Reviews all image data for technical and image quality, exposure ALARA, positioning and compliance with established imaging protocols.
• Ensures staff and providers receive timely assistance with trouble shooting and correction of any PACS or equipment issues.
• Proactively shares information throughout the function and organization. Communicates ideas and goals clearly and is an effective listener.
• Develops and implements policies and procedures to support Imaging Services.
• Develops and role models excellent customer service, positive professional relationships and teamwork with providers, leaders and staff in all departments.
• Participates in departmental patient rounding to ensure patient expectations are met.
• Assists with the financial and strategic components of the department.
• Oversees the DNV (Det Norske Veritas) survey process for Medical Imaging.
• Assists in acquiring and maintaining ACR (American College of Radiology) accreditation for all imaging modalities.
• Responsible for the training of physicians, staff and students in the proper use of PACS.
• Acts as a liaison in digital imaging initiatives within the department and other departments.
• Serves as a technical resource to staff.
• Ensures equipment is functioning effectively at all times and that supplies are readily available.
• Meets with sales and service representatives for radiology specific equipment and products.
• In partnership with the Vice President and Human Resources, makes decisions on hires, transfers, promotions, salary changes, disciplinary actions, terminations, and similar actions.
• Resolves grievances and other human resource issues in a fair, timely and consistent manner, also in partnership with HR.
• Ensures all staff and new hires have the orientation, training and resources to complete their assignments.
• Facilitates and promotes employee growth and development.
• Is flexible to take call as needed to ensure supervisory coverage of the department.
• Maintains licensure in one or more modalities.
• Performs related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree