About The Position

The Director, Medical Field Team is a strategic leadership role responsible for leading and developing a team of 9-10 Medical Science Liaisons (MSLs) within a specific disease area. This position serves as a critical bridge between the field-based medical team and the home office, ensuring alignment with medical strategy while fostering excellence in scientific engagement with healthcare professionals (HCP) and key opinion leaders (KOL). Reporting to the Disease Area Lead for the US, this leader will drive both the professional development of the MSL team and the effective execution of medical affairs priorities.

Requirements

  • Advanced scientific degree (PharmD, PhD, MD, NP or equivalent) required
  • 8+ years of pharmaceutical/biotech industry experience, with at least 3 years in Medical Science Liaison or Medical Affairs field-based roles
  • Minimum 3 years of people management experience, preferably leading field-based medical teams
  • Deep understanding of MSL competencies, regulatory compliance requirements, and industry best practices
  • Proven ability to assess scientific competency and provide developmental coaching
  • Demonstrated excellence in communication, both written and verbal
  • Strong analytical skills with ability to synthesize complex information into actionable insights
  • Proficiency with CRM systems and digital engagement tools
  • Willingness to travel up to 50% to observe field interactions, attend team meetings, and participate in medical conferences

Nice To Haves

  • Experience in the specific therapeutic area and understanding of the competitive landscape
  • Prior experience in multiple functional areas within Medical Affairs
  • Track record of successfully developing MSL talent and building high-performing teams
  • Experience working in a matrix organization with cross-functional stakeholders
  • Publication record in peer-reviewed journals
  • Established relationships within the medical and scientific community

Responsibilities

  • Directly manage, mentor, and develop a team of 9-10 MSLs, fostering a high-performance culture focused on scientific excellence and strategic engagement
  • Conduct regular competency assessments through direct observation of HCP interactions, both virtual and in-person, providing real-time coaching and constructive feedback
  • Ensure all team members maintain current training and certifications on disease state knowledge, product information, clinical data, compliance requirements, and soft skills
  • Monitor and ensure timely and accurate documentation of all HCP interactions in the CRM system, maintaining data integrity and compliance standards
  • Oversee development and execution of individual MSL thought leader engagement plans, ensuring strategic alignment with medical affairs objectives
  • Lead performance management processes including goal setting, performance reviews, and career development planning
  • Recruit, onboard, and integrate new team members as needed to maintain optimal team composition
  • Translate medical affairs strategy and priorities into clear, actionable guidance for field-based MSLs
  • Facilitate bidirectional communication between the field team and home office, ensuring alignment and responsiveness
  • Collect, synthesize, and escalate emerging insights, scientific trends, competitive intelligence, and marketplace dynamics from field interactions
  • Ensure all meaningful insights are accurately captured, clearly articulated, and appropriately escalated to inform medical strategy and cross-functional decision-making
  • Collaborate with cross-functional partners including Medical Information, Publications, and Commercial teams while maintaining appropriate independence
  • Contribute to the development of medical tactics and resource allocation within the disease area
  • Represent the field perspective in strategic planning discussions and medical affairs leadership forums

Benefits

  • For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Ph.D. or professional degree

Number of Employees

5,001-10,000 employees

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