Director Medical Affairs Operations-Medical Staff Services -Full-Time -Days (Remote)

Mount Sinai Health System

83d

About The Position

The Director, Medical Affairs Operations, serves as a liaison for Chief Medical Officers, Department Chairs & Division Chiefs, for all matters related to Medical Affairs operations. The incumbent in this role provides leadership and is accountable for the following: In partnership with the VP, Medical Affairs Operations, VP, Medical Staff Affairs, and all Site CMOs, develop and ensure System consistency in all medical staff operations across all Sites. Development, maintenance and oversight of the System Medical Staff Governing documents, including the Medical Staff Bylaws, Rules & Regulations, Code of Conduct and System Medical Staff Policies and Procedures; Provide education, training, consultative advice and leadership to department chairs, division chiefs and CMOs across the system on all matters related to medical staff governance, credentialing, peer review and performance management; In collaboration with the FPA, Development of a system-wide physician orientation program, and a streamlined onboarding and recruitment process; Develop, oversee and maintain all orientation, education and training materials for credentialed providers; Development and maintenance of a system peer review process that is inclusive of all matters related to professional conduct, competency and performance of the medical staff and other credentialed providers; Identify and develop action plans for all performance improvement initiatives related to the management of the organized medical staff; Provide project management and oversee the execution of all Medical Affairs key initiatives; Assist in the development, implementation, and maintenance of a system-wide source of truth for provider data management that will feed or interface with all applicable clinical and administrative enterprise systems, centralize all provider performance data and create an electronic solution for the system as a whole and for department chairs to manage provider data; Development, implementation and oversight of a system-wide competency-based privileging program, to include FPPE and OPPE compliance; Serve as a backup to the Director, Medical Staff Services on all matters related to credentialing, privileging, regulatory readiness and staff oversight; This position will report directly to the Senior Director, Medical Affairs Operations and will work closely with the senior leadership to focus on several areas including, but not limited to developing Medical Affairs operational goals, partnership with departments, business network development and faculty practice administration, budget management, strategic leadership, resource utilization, financial reporting, performance improvement, regulatory compliance, and quality improvement activities. The selected individual will be a member of the Medical Affairs team and will be expected to interface with other leaders within the organization for collaborative direction and decision making. This role will have several direct reports, both in management and individual contributors. The Director, Medical Affairs Operations will play a pivotal role in a dynamic, clinical/operational environment by serving as the point person in the management of credentialing operations, overseeing the management of multiple programs/projects/initiatives, as well as, participating in performance improvement plans and activities supporting the Medical Affairs team.

Requirements

• Experience in medical affairs operations or related field.
• Strong leadership and project management skills.
• Knowledge of medical staff governance, credentialing, and performance management.
• Ability to develop and implement training and orientation programs.
• Experience in data management and performance improvement initiatives.

Nice To Haves

• Experience in a clinical/operational environment.
• Familiarity with regulatory compliance and quality improvement activities.
• Previous experience in a leadership role within medical affairs.

Responsibilities

• Develop and ensure System consistency in all medical staff operations across all Sites.
• Oversee the development, maintenance and oversight of the System Medical Staff Governing documents.
• Provide education, training, consultative advice and leadership to department chairs, division chiefs and CMOs.
• Develop a system-wide physician orientation program and a streamlined onboarding and recruitment process.
• Maintain all orientation, education and training materials for credentialed providers.
• Develop and maintain a system peer review process for professional conduct, competency and performance.
• Identify and develop action plans for performance improvement initiatives related to organized medical staff management.
• Provide project management and oversee execution of all Medical Affairs key initiatives.
• Assist in the development and maintenance of a system-wide source of truth for provider data management.
• Develop, implement and oversee a system-wide competency-based privileging program.
• Serve as a backup to the Director, Medical Staff Services on credentialing and regulatory readiness matters.

Benefits

• Flexible remote work opportunities.
• Improved work/life balance.
• Decreased annual commuting expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees