The Director of Media Relations and Public Affairs is the main point of contact for AtlantiCare's relationship with local, regional and national media outlets to create exposure for brand awareness and media presence. Primary responsibilities include responding to media inquiries, leading/organizing the on-call media relations system, hosting media visits, serving as a company spokesperson, pitching stories, researching/coordinating speaking engagements for senior leaders to elevate the AtlantiCare brand, hosting press conferences and broadcast tapings and/or publication production. The Director of Media Relations and Public Affairs is also responsible for crisis communications which includes developing a framework and strategic plan for crisis communications, advising on public relations and/or media issues and coaching leaders, physicians and/or staff for appropriate media responses. This role is responsible to annual review and refinement of crisis communications plan, and regular training and briefing of key leaders. This position serves as a liaison to the general community and internal and external customers by developing relationships with customers, local communities, board members, government and other stakeholders. The Director of Media Relations and Public Affairs assists with other marketing & communications activities typically where the media is present, including special events and community/public affairs and events. The role works closely with other members of the Marketing & Communications team to position AtlantiCare's brand in the media and public. Also works with other business units as it pertains to specific media or crisis issues (Risk, Legal, Customer Experience, Quality, Patient Safety).
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Job Type
Full-time
Career Level
Senior
Industry
Hospitals
Education Level
Bachelor's degree
Number of Employees
5,001-10,000 employees