Director, MAx Strategy & Business Operations

Bristol Myers Squibb • Princeton, NJ

1d • Hybrid

About The Position

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Summary: The Director, MAx Strategy & Business Operations provides strategic leadership and operational oversight across Global Market Access, Pricing, and Value Demonstration (MAx). This role partners closely with MAx Leadership Team members to drive alignment, operational excellence, and execution of high‑impact initiatives that support business growth. The Director oversees priority strategic initiatives and core business operations, enabling effective decision‑making across a highly matrixed, global organization. The ideal candidate has strong project management skills, executive-level communication abilities, and experience leading in a heavily matrixed environment are essential. A foundational understanding of the MAx function, along with demonstrated experience influencing without authority, is preferred. This role reports to the Senior Director, MAx Strategy & Business Operations.

Requirements

• Bachelor’s degree required; MBA or advanced degree preferred.
• 8+ years of experience in Market Access, Pricing, Strategy, Operations, or related commercial roles within the pharmaceutical or healthcare industry.
• Demonstrated ability to provide strategic leadership and operational oversight within a complex, global, highly matrixed organization.
• Proven experience leading cross‑functional, enterprise‑level initiatives, driving alignment, and influencing senior stakeholders without direct authority.
• Solid understanding of global market access, pricing, reimbursement, and evidence generation across major markets.
• Track record of translating strategy into execution through planning, governance, performance management, and operational discipline.
• Excellent executive communication and stakeholder management skills, including preparation of senior‑level briefings, dashboards, and decision materials.
• Experience managing budgets, vendors, and external partners in support of strategic priorities.
• Demonstrates BMS Core Behaviors, including Passion, Inclusion, Innovation, Accountability, Integrity, and Urgency

Nice To Haves

• MBA or advanced degree preferred.
• A foundational understanding of the MAx function, along with demonstrated experience influencing without authority, is preferred.

Responsibilities

• Strategic Leadership & Partnership: Serve as a trusted strategic partner to MAx leaders, supporting delivery of functional and enterprise priorities
• Drive coordination of priority MAx initiatives and workstreams, ensuring alignment across regions and functions
• Lead planning and execution of leadership forums, including LT meetings, town halls, and offsites
• Generate strategic insights by integrating performance data, market trends, and organizational inputs to support MAx strategy, leadership priorities, and proactive risk management
• Operational Excellence: Oversee core MAx operations, including planning, budgeting, communications, and resource coordination
• Drive execution of key enterprise processes (e.g., objective setting, talent and performance cycles, compensation planning)
• Establish and evolve processes, tools, and best practices to improve efficiency, consistency, and outcomes
• Own agenda‑setting and follow‑through for critical internal forums, ensuring accountability and progress against commitments
• Performance Management & Reporting: Align metrics and performance tracking across MAx functions and strategic initiatives to enable data‑driven decision‑making
• Measure and communicate the impact of large‑scale initiatives on functional performance and business growth
• Cross-Functional Collaboration: Serve as a central coordination point for enterprise and cross‑functional MAx initiatives
• Enable effective communication cascades and alignment across global and regional stakeholders
• Partner with Commercial Strategy & Operations to ensure alignment across POAs, launches, and brand planning
• Culture & Team Development: Foster a culture of collaboration, innovation, inclusion, and accountability across MAx
• Support onboarding and integration of new team members to accelerate effectiveness and connectivity

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
• Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director