Director, Matchday Operations and Administration

Major League Soccer • New York, NY

259d • $115,000 - $150,000 • Remote

About The Position

The Director of Matchday Operations and Administration will lead in the day-to-day administration of the Matchday Operations department. The role will actively ensure that all MLS Clubs are properly educated in League Policy and will effectively manage Matchday for all MLS Clubs supporting Matchday Control. Additionally, this role will oversee the operational execution of ancillary events including, MexTour, Leagues Cup, and MLS-owned Events.

Requirements

• Bachelor's Degree in Sports Management or a related field.
• 8+ years of experience in both professional soccer and team administration, stadium and league operations.
• Demonstrated success in leadership including managing staff and investing time in developing staff.
• Experience in managing sophisticated budget structure.
• Proficiency in written materials including memos and policy documentation.
• Advanced communication and presentation skills.
• High level of commitment to quality of work and organizational ethics, integrity and compliance.
• Ability to work effectively in a fast-paced, team environment.
• Proficiency in Word, Excel, PowerPoint, and Outlook.
• Demonstrates informed decision making and problem-solving skills.
• Detail-oriented with the ability to multi-task and meet deadlines with minimal direction.
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays.
• Ability to work remotely while on business travel.

Nice To Haves

• Knowledge of the Spanish Language (business proficiency).
• Knowledge of the sport of soccer.
• Master's degree in business or Sports & Entertainment Administration.

Responsibilities

• Serve as a primary liaison with MLS Operations and club and stadium operations on all key policies.
• Liaise with selected host venues and operators, governing bodies and external stakeholders to ensure all stadium and match operations requirements are met.
• Lead a small, high-impact team, fostering a culture of accountability, support and continuous learnings across MLS and other professional sporting leagues.
• Facilitate and lead collaborative committee groups to enhance communication and foster strong working relationships between club, stadium, and operations staff.
• Develop, coordinate, and execute operational, logistical and functional needs for all MLS/SUM events and MLS-run matches.
• Oversee Event Guide preparation and execution of documentation used to communicate to internal and external stakeholders.
• Manage vendor relationships and oversee the execution of partner solutions and contractual agreements to ensure successful delivery and alignment with department and organizational goals.
• Support and manage department and operational budget forecasting efforts in support of the departments business operations.
• Support yearly business planning initiatives to align with both the Matchday group and Operations goals with League wide objectives.
• Provide operations support at assigned MLS events (e.g. MLS All-Star, MLS Playoffs, and MLS Cup).
• Additional responsibilities as assigned by the Vice President, Matchday Operations & Administration.

Benefits

• Competitive starting base salary of $115,000 - $150,000.
• Comprehensive medical, dental, and vision coverage.
• $500 wellness reimbursement.
• Generous PTO.
• Hybrid office/remote work schedule to promote work-life balance.
• On-the-job training, feedback, and ongoing educational opportunities.
• Flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: Bachelor's degree