Director, Marketing Operations

Culture Amp-posted 4 months ago

$181,500 - $235,000/Yr

Full-time • Senior

New York, NY

501-1,000 employees

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Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

Shape and Drive an Innovative Marketing Operations Strategy: Collaborate deeply with Marketing and SDR leadership to define and execute a roadmap that leverages ABX principles and AI-powered capabilities.
Advance Technology, Data, and AI Integration: Lead the thoughtful selection, integration, and optimization of marketing automation, CRM, ABX platforms (including 6Sense), analytics, and prospect engagement tools.
Operationalize Data-Driven and AI-Enhanced Insights: Develop and maintain reporting, dashboards, and KPI inspection cadences utilizing AI-driven analytics to measure, predict, and improve campaign performance.
Elevate Lead Management with Intelligent Automation: Build and refine automated workflows for lead capture, scoring, nurturing, enrichment, and routing.
Champion Data Quality, Governance, and Scalable Systems: Design unified, automated standards and processes across marketing systems.
Strengthen Cross-Functional and AI-Enabled Alignment: Partner with Sales, Product, and Finance to align operations and technology with go-to-market and customer engagement strategies.
Standardize, Document, and Scale Best Practices: Continuously evolve workflows and operational standards to ensure the marketing and demand generation teams scale with efficiency and agility.
Build and Mentor a High-Performing, Innovation-Driven Team: Foster a culture of collaboration, experimentation, and accountability.

Demonstrated leadership experience in marketing operations or revenue operations experience within high-growth SaaS or B2B technology environments.
Hands-on experience with marketing automation (e.g. Hubspot, Marketo), CRM (e.g. Salesforce), prospect engagement (e.g. Outreach), and ABX (e.g. 6Sense) platforms.
Demonstrated ability to spearhead innovative, scalable ABX programs using data, technology, intelligent automation, and cross-functional collaboration.
Natural inclination for analytical rigor—translating complex, multi-source data into clear, actionable strategies.
Robust expertise in lead management, scoring, enrichment, and attribution modeling.
Proven success in forging strong partnerships across Marketing, Sales, and Demand Generation functions.
Track record of leading executive presentations and KPI inspections.
Collaborative, decisive, and empowering leadership style.

Employee Share Options Program.
Programs, coaching, and budgets to help you thrive personally and professionally.
Access to external providers for mental wellbeing and coaching support.
Monthly Camper Life Allowance.
Team budgets dedicated to team building activities.
Intentional quarterly wellbeing pauses.
Extended year-end breaks.
Excellent parental leave and in work support program.
5 Social Impact Days a year.
MacBooks for you to do your best & a work from home office budget.
Medical insurance coverage for you and your family.

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