Director, Market Operations
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About The Position
As a Director, Market Operations, you will lead and optimize Honest Health program operations across your assigned partner(s), ensuring performance metrics are met, partner and patient outcome goals are achieved, and processes are standardized for scalability. This role involves close collaboration with market medical leadership to align clinical and operational objectives, with a strong emphasis on managing partner relationships within the assigned portfolio. The Director, Market Operations will work to resolve operational challenges, drive strategic initiatives, and support growth and performance. A key focus will be on ensuring that market activities align with Honest’s broader goals and your partnerships’ successful growth. In this role you will foster a culture of accountability and continuous improvement with leaders across the organization and your team members. This is a direct managerial position that oversees the practice engagement function and works closely with their team and cross-functional teams to develop practice-level performance recommendations that are in-step with Honest and our partners’ objectives. The role is primarily remote; however, the ability to attend in-person meetings and practice visits is required so applicants must be able to travel frequently to and around the Kalamazoo area and Mid-Michigan.
