As a Director, Market Operations, you will be an operator who runs toward complexity, not away from it. You must know how to own outcomes, drive performance and keep internal and external parties aligned even when pulled in opposite directions. You must be energized by solving problems, ambiguous environments and cross-functional orchestration. You lead through influence, data, and clarity. This role involves close collaboration with market medical leadership to align clinical and operational objectives, with a strong emphasis on managing partner relationships within the assigned portfolio. The Director, Market Operations will work to resolve operational challenges, drive strategic initiatives, and support growth and performance. A key focus will be on ensuring that market activities align with Honest’s broader goals and your partnerships’ successful growth. In this role, you will foster a culture of accountability and continuous improvement with leaders across the organization and your team members. This will be a direct managerial position that oversees the practice engagement function and works closely with their team and cross-functional teams to develop practice-level performance recommendations that are in-step with Honest and our partners’ objectives. The role is primarily remote; however, the ability to attend in-person meetings and practice visits is required so applicants must be able to travel frequently to and around the Rochester, NY area.