Director Manufacturing Quality

Vertiv•Westerville, OH

About The Position

The Director Manufacturing Quality will be responsible for implementing and maintaining quality management systems, processes, and procedures to ensure that our products/services meet the highest standards of quality and reliability. The Director Quality will lead a team of quality professionals in efforts to drive Quality Excellence within area of responsibility as hired while working closely with the greater Global Quality organization and cross-functional partners to identify areas for improvement and drive continuous quality improvement initiatives throughout the organization.

Requirements

Minimum of 15 years of experience in quality, or a related field, with at least 7 years in a leadership or managerial role.
Proven track record of developing and implementing quality management systems and processes in a manufacturing or production environment.
Strong knowledge of quality assurance principles, methodologies, and tools, including statistical analysis, root cause analysis, and risk management.
Experience leading cross-functional teams and driving continuous improvement initiatives.
Excellent communication, leadership, and people skills, with the ability to influence and collaborate effectively at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends and patterns, and develop effective solutions.

Nice To Haves

BA, BS or equivalent experience in related field; advanced degree preferred.
Certification in quality management (e.g., Six Sigma, Lean, ASQ) is a plus.

Responsibilities

Own manufacturing quality performance end-to-end across all assigned plants, including FPY, scrap, rework, escapes, COPQ, and customer impact metrics.
Translate enterprise quality strategy into plant-level execution, ensuring consistent application of standards, controls, and behaviors across regions.
Lead and develop plant quality leaders, setting expectations, coaching capability, and building a strong succession pipeline.
Drive systemic root cause problem solving, ensuring corrective actions address process and design causes—not symptoms.
Partner with Operations and Engineering leadership to embed quality into daily management, production systems, and NPDI ramp-ups.
Establish and enforce standardized manufacturing quality processes, including control plans, PFMEAs, layered process audits, and change management.
Own manufacturing readiness and risk assessments for new products, capacity expansions, and line transfers.
Lead customer and executive-level quality escalations, providing clear containment, recovery plans, and prevention strategies.
Ensure compliance with all applicable quality standards and certifications (ISO 9001) where applicable, internal governance), with a focus on audit readiness and discipline.
Drive reduction of Cost of Poor Quality (COPQ) through targeted improvement initiatives tied to financial outcomes.
Champion data-driven quality management, leveraging dashboards, trend analysis, and leading indicators to proactively manage risk.
Align supplier quality, incoming quality, and manufacturing quality, ensuring clear handoffs and accountability across the value chain.
Influence manufacturing design and process decisions early, preventing quality issues through robust front-end planning.
Build a culture of ownership and accountability, where quality is owned by operations, not inspected in by quality teams.
Serve as a trusted advisor to executive leadership, clearly articulating manufacturing risk, tradeoffs, and investment needs.