Director - Management Consulting - State & Local Government (HHS)

Guidehouse•Atlanta, GA

About The Position

This role involves actively managing client engagements and consulting staff within the state, local, and federal government sectors, specifically focusing on health and human services (HHS) agencies. Key responsibilities include ensuring contractual targets are met, strategizing with consultant teams, driving quality in work products tailored to HHS technology challenges, and maintaining strong relationships with agency executives. The Director will also lead new business development, focusing on system modernization, digital transformation, and operational improvements, particularly in Medicaid, with a personal accountability for growing the consulting practice by over $5M annually. Additionally, the position includes direct line management, career development, recruitment, and retention of consulting staff, as well as fostering a positive and performance-oriented culture. Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to commercial and government sectors, with approximately 18,000 professionals focused on driving efficiency and resilience in various markets.

Requirements

Bachelor’s degree, preferably public administration, business administration, public health, healthcare, or a related field.
10+ years of total experience, including industry, research, or consulting experience, excluding internships, part-time roles, co-ops, fellowships, and academic research.
10+ years of experience leading state health and human services agencies.
Existing strong relationships with health and human services agency leaders.
Demonstrated ability to lead new business pursuits and proposals.
Excellent program/project management skills with demonstrated experience leading large multi-disciplinary teams.
Demonstrated ability to establish and maintain strong business relationships with senior executive clients in the state health and human services sector.
Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams.

Nice To Haves

Master’s degree, preferably public administration, public health, healthcare, or business administration.
Alumni and/or active status with national industry associations, such as National Association for Medicaid Directors (NAMD), HSFo, or ADvancing States.

Responsibilities

Actively manage a portfolio of state, local, and federal government client engagements and consulting staff, ensuring all contractual targets and deliverables are met
Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health and human services agencies
Drive quality and standards of work product; ensure superior engagement quality tailored to state health and human services technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance.
Maintain strong relationships with executives at state health and human services departments, including agency, division, branch, and program levels.
Develop and instill best practices across consulting engagements.
Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives.
Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters.
Serve as a trusted advisor to health and human services agency staff, including Medicaid Directors and other health and human services leadership
Serve as a thought leader in the state health and human services agency consulting domain and assist in building the Guidehouse brand.
Leverage the firm’s existing relationships to expand client relationships and develop new opportunities.
Serve as the lead executive for new business opportunities, focusing on system modernization, digital transformation, and operational improvements with a specific focus on Medicaid.
Serve as a content expert for client challenges, including funding strategies, technology integration, state and federal legislative engagement, reporting, provider oversight, and process optimization.
Be personally engaged in and accountable for growing the consulting practice at a rate of $5M+ in annual new business for the firm.
Direct line management for consultants assigned to state and local government health and human services client engagements.
Career development, advocacy for, recruitment of, and retention of members of the consulting team.
Training and onboarding of new consultants with a focus on state health and human services specific skills and expertise.
Contribute to the development of a positive and performance-oriented culture across the practice.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend