The Director of Machine Learning & Artificial Intelligence (ML & AI) leads the enterprise's ML & AI Development and Engineering Center of Excellence (COE), serving as the central force behind our AI strategy, execution, and innovation. This role is accountable for building and scaling the COE into a world-class capability hub that delivers production-grade AI/ML solutions across the business. As the senior-most leader of the ML & AI COE, this individual will define the strategic roadmap, architect the technical foundation, and cultivate the talent and culture necessary to accelerate enterprise-wide AI adoption. They will oversee the development of intelligent systems-from traditional ML models to cutting-edge generative AI agents-ensuring solutions are scalable, sustainable, and aligned with business priorities. This role requires a rare blend of visionary leadership and deep technical fluency. The ideal candidate is a builder and operator, equally comfortable setting bold direction and rolling up their sleeves to ensure delivery excellence.