Director, Legal Operations

Diligent•New York, NY

54d•Hybrid

About The Position

The Director, Legal Operations at Diligent will lead efforts to improve the efficiency and effectiveness of the Legal department by optimizing workflows and project managing strategic legal initiatives. We are seeking a forward-thinking leader with a proven ability to collaborate with cross-functional teams to execute on transformative company initiatives and improve workflows in a global, fast-paced environment. We are particularly interested in a leader who can critically evaluate and implement emerging technologies, including Artificial Intelligence, to enhance the capabilities and efficiency of our legal team.

Requirements

5-8 Years of Experience: You should possess a minimum of 3 years of experience in a legal operations or similar role, with demonstrated success in driving technology-led projects for a legal department.
Proven experience in evaluating and implementing legal technology, with a deep understanding of AI applications in the legal domain (e.g., for e-discovery, contract analysis, legal research, or workflow automation).
Contract Management Tools: Experience with contract management and automation tools is essential, including Salesforce, Snowflake and DocuSign CLM.
Contract Template Maintenance: Proficiency in maintaining contract templates, including but not limited to NDAs, vendor agreements, commercial agreements, and data processing agreements.
Project Management: Experience leading initiatives in a fast-paced environment with a variety of business stakeholders.
Experience with global software/SaaS contracting
Excellent communication, analytical and writing skills across a variety of stakeholders, with the ability to present information clearly and concisely to different audiences.
Strategic thinker with the ability to think holistically while focusing on day-to-day project management and driving results
Bachelor's degree

Nice To Haves

Experience with legal documents in language(s) other than English is a plus

Responsibilities

AI & Legal Technology Innovation: Lead the evaluation, selection, and implementation of AI-powered and other legal technology solutions. Develop and champion use cases for AI in areas such as contract analysis, compliance monitoring, legal research, and workflow automation. Critically assess the risks, benefits, and ethical considerations of applying AI within a legal context to ensure responsible and effective deployment.
Team Leadership & Development:â¯Lead, mentor, and develop a junior team member, delegating tasks and fostering their professional growth within the legal operations function.
Project Management: Manage and support key projects across Diligent's global legal department, collaborating with cross-functional team members at all levels to execute Legal-driven initiatives efficiently.
Contract Automation: Build out contract automation and related workflows to streamline the contract management process, ensuring accuracy and efficiency.
Information Management: Create and maintain robust information management processes for the storage of critical legal documents, including contracts, corporate governance materials, policies, and project tracking information. You will ensure that our legal information is organized, accessible, and compliant.
Contract Summarization: Summarize contractual terms and other business and legal matters at scale across the organization, providing actionable insights to support decision-making processes.
Systems Expertise: Expertise with legal and business systems is essential. Proficiency with CRM (e.g., Salesforce) and CLM (e.g., DocuSign CLM) platforms is required. Experience with a variety of legal technology and AI tools is highly desirable.
Strategic Planning and Budgeting: Contribute to strategic planning efforts within the Legal department, helping to define priorities, set objectives, and manage budgets effectively to support the department's goals.
Continuous Development: Drive the adoption and optimization of tools to deliver meaningful improvements and measurable efficiencies for the legal team.
Proactive Mindset: You will thrive in this role if you possess a "get stuff done" mentality, taking initiative to drive projects forward and solve complex problems efficiently.

Benefits

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

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