Director, Learning & Development

Applecart•New York, NY

2h•$150,000 - $180,000•Hybrid

About The Position

We are looking for a Director to serve as an architect of our talent ecosystem. You won't just run programs; you’ll design, launch, and scale the learning initiatives that define our employee experience as we grow. We need a forward-thinking strategist; someone who builds with scalability in mind, pairing deep empathy with the resourceful problem-solving skills required to drive results in an evolving landscape This role will report to our VP, Talent - Chief of Staff, and will work closely with Applecart’s Human Resources Team.

Requirements

8+ years of experience in Learning & Development, instructional design, or similar roles; 3+ years of people management experience
Strong track record of building learning systems, not just courses
Excellent internal customer service and executive-caliber communication skills
High EQ with ability to motivate learners and SMEs alike
Obsessed with quality, clarity, and operational excellence
Comfortable setting standards and driving accountability
Prior experience in a people management role, with a proven ability to coach, and develop talented individuals
Must thrive in a fast-paced environment and handle multiple projects simultaneously
Experience leveraging technology to manage workflow, improve processes, and using data/metrics to improve performance
Impeccable attention to detail and superior organizational skills

Responsibilities

Design and implement a scalable L&D roadmap that supports the end-to-end employee lifecycle; partner with HRBPs and HR Ops to foster a high-performance culture of continuous growth.
Conduct deep-dive needs analyses in partnership with business leaders and HRBPs to identify critical skill gaps and architect high-impact learning solutions.
Partner with Subject Matter Experts (SMEs) to translate complex knowledge into actionable learning; iterate on solutions through stakeholder socialization and feedback loops.
Leverage adult learning theory and modern instructional design to produce engaging, learner-centered materials that drive retention and behavior change.
Establish a robust evaluation framework to measure the efficacy of content, delivery, and learner outcomes, using data to continuously refine and elevate the learning experience.
Lead high-energy workshops and strategic discussions that inspire engagement and practical application across all levels of the organization.
Ensure all development initiatives are closely aligned with business priorities and long-term strategic goals.
Serve as a versatile project lead for special initiatives and on-demand People team priorities.
Scalably evolve our compliance, technical, and leadership curriculum to ensure we remain at the forefront of industry standards.
Strategically vet and manage third-party L&D partnerships, ensuring high-quality delivery and maximum ROI.
Act as the internal authority on emerging L&D trends, learning technologies, and innovative pedagogical methods to keep our team future-ready.
Attract, train & retain talent for our L&D team.