Director, Laboratory Services

Island Health Careers•Anacortes, WA

1d•$50 - $74•Onsite

About The Position

In this leadership role, you will play a key role in the department, as you will be responsible for directing, establishing, and planning the overall policies and goals for Island Hospital Laboratory. Works closely with hospital staff, department directors, and physicians to ensure the highest standards of quality and service are maintained. Sets goals and develops operating and capital budget for Laboratory. Writes and updates procedures in conjunction with staff and establishes new policies as needed. Reviews policies and procedures annually to ensure that employees have current information needed to perform testing. Develops new business and works with medical staff and pathologists to determine appropriate testing panels. Supervises lab staff including a Supervisor and Lead Technologists in Chemistry, Hematology, Blood Bank, Microbiology, and Phlebotomy. What you will be doing: Manages Laboratory staff including exempt and non-exempt employees. Able to work in all areas of the Laboratory as needed. Uses and maintains computer program for Laboratory in Meditech. Utilizes Excel, Word, and PowerPoint for presentations or business development. Responsible for all quality control and regulatory compliance including JCAHO, CAP, FDA, and OSHA regulations. Knowledge of Medicare regulations and CPT coding. Responsible for financial decisions in all Laboratory departments including budgeting, capital equipment, service contracts, purchasing and billing. Responsible for human resource functions including: maintaining records on employee certifications, competency, hiring, termination, and performance assessment. Responsible for approving and ensuring accurate employee timecards. Knowledge of infection control practices, Chemical and Biological Terrorism procedures, DOT and NON-DOT drug screen collection regulations and Autologous Blood Donation regulations. Demonstrates knowledge of the principles of growth and development over the life span and can identify each patient's requirements relative to his/her age-specific needs. Assigns workers to duties and supervises performance of tests in field of microbiology, chemistry, hematology, immunohematology, serology and urinalysis. Reports results of tests using hospital information system. Uses CQI principles/practices to assure attainment of goals. Must have demonstrated ability to interact positively with Administration, Directors, Managers, Supervisors, peers, co-workers, subordinates, patients and visitors. Addresses customer concerns in a timely manner and maintains professional, positive attitude during stressful and busy situations. Must meet regular attendance standard and must stay at or below average sick leave utilization levels. What you will bring to the role: Demonstrated communication skills consistent with Island Hospital’s mission, vision, values and Promise. Planning, organization and prioritization skills with demonstrated evidence of critical thinking, problem solving and analytical processing ability. Self-motivated, flexible and has the ability work independently and in a team environment, with strong ethical standards. Adaptability and flexibility to facilitate change while meeting multiple demands and priorities of a challenging position and workload. Ability to develop and maintain strong interpersonal relationships with staff at all levels of the organization with a focus on forming partnerships with key stakeholders to achieve an optimal patient care experience and support Island Hospital’s strategic goals. Ability to work collaboratively in cross-functional teams and build positive relationships with clinicians, leaders, and other stakeholders.

Requirements

Demonstrated communication skills consistent with Island Hospital’s mission, vision, values and Promise
Planning, organization and prioritization skills with demonstrated evidence of critical thinking, problem solving and analytical processing ability
Self-motivated, flexible and has the ability work independently and in a team environment, with strong ethical standards
Adaptability and flexibility to facilitate change while meeting multiple demands and priorities of a challenging position and workload
Ability to develop and maintain strong interpersonal relationships with staff at all levels of the organization with a focus on forming partnerships with key stakeholders to achieve an optimal patient care experience and support Island Hospital’s strategic goals
Ability to work collaboratively in cross-functional teams and build positive relationships with clinicians, leaders, and other stakeholders
Advanced education and completion of an approved Medical Technology program
A minimum of five (5) years of applicable Laboratory experience required
A minimum of two (2) years of experience in a supervisory or management capacity
CLIA Regulatory Education requirements to work in a Complex Laboratory
Certified by the State of Washington as a Medical Assistant-Phlebotomist
Current Basic Life Support certification

Nice To Haves

Certified by the American Society of Clinical Pathologists (ASCP) or National Certification Agency (NCA) preferred

Responsibilities

Directing, establishing, and planning the overall policies and goals for Island Hospital Laboratory
Setting goals and develops operating and capital budget for Laboratory
Writing and updating procedures in conjunction with staff and establishes new policies as needed
Reviewing policies and procedures annually to ensure that employees have current information needed to perform testing
Developing new business and works with medical staff and pathologists to determine appropriate testing panels
Supervising lab staff including a Supervisor and Lead Technologists in Chemistry, Hematology, Blood Bank, Microbiology, and Phlebotomy
Managing Laboratory staff including exempt and non-exempt employees
Working in all areas of the Laboratory as needed
Using and maintaining computer program for Laboratory in Meditech
Utilizing Excel, Word, and PowerPoint for presentations or business development
Responsible for all quality control and regulatory compliance including JCAHO, CAP, FDA, and OSHA regulations
Knowledge of Medicare regulations and CPT coding
Responsible for financial decisions in all Laboratory departments including budgeting, capital equipment, service contracts, purchasing and billing
Responsible for human resource functions including: maintaining records on employee certifications, competency, hiring, termination, and performance assessment
Responsible for approving and ensuring accurate employee timecards
Knowledge of infection control practices, Chemical and Biological Terrorism procedures, DOT and NON-DOT drug screen collection regulations and Autologous Blood Donation regulations
Demonstrates knowledge of the principles of growth and development over the life span and can identify each patient's requirements relative to his/her age-specific needs
Assigning workers to duties and supervises performance of tests in field of microbiology, chemistry, hematology, immunohematology, serology and urinalysis
Reporting results of tests using hospital information system
Using CQI principles/practices to assure attainment of goals
Interacting positively with Administration, Directors, Managers, Supervisors, peers, co-workers, subordinates, patients and visitors
Addressing customer concerns in a timely manner and maintains professional, positive attitude during stressful and busy situations
Meeting regular attendance standard and must stay at or below average sick leave utilization levels