Director Labor Management

Memorial Hermann Health System

100d

About The Position

The Director, Labor Management is responsible for participating in the development and execution of the Memorial Hermann labor resource management strategy to achieve the goal of having the right people in the right place at the right time and at the right price. The position is responsible for providing leadership and guidance of the organization’s processes, functions, and activities around forecasting and planning labor resource needs, productivity and labor spend management, labor resource staffing, labor specific operations improvement, and creating and maintaining an agile workforce. The position also provides leadership and expertise in the ongoing education and development of leaders across the organization with respect to labor resource management. The position provides leadership and oversight to teams of dedicated resources, both direct reports and indirect, matrixed reports.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• Five (5) years of healthcare experience.
• Five (5) years of management experience.
• Proficient in written and verbal communication.
• Advanced analytical skills required.
• Experience within healthcare operations and labor management systems required.
• Extensive PC skills including spreadsheets, databases, document, and presentation applications.

Responsibilities

• Develops/assists and executes long-term strategy to achieve key business objective and establishes specific productivity goals.
• Directs the activities of the organization aimed toward meeting strategic and financial goals.
• Responsible for the overall workforce development as it relates to internal forecasting and reporting of staffing impacts.
• Develop policies that positively impact the workforce and ensure communication of these policies.
• Analyze real-time and historical performance to identify opportunities for improvement.
• Develop methods for measuring outcomes against established targets.
• Oversee and improve daily operations, policies, systems, and procedures necessary to support labor management.
• Accountable for the performance and results of the labor management function across the entire system.
• Continuously monitor productivity performance and ensure accurate management reporting.
• Ensure alignment with key stakeholders to achieve system and hospital financial and operational goals.
• Direct standard training for tools that support labor management.
• Participate in annual budget process and implement changes as needed.
• Partner with hospital and system HR leaders on personnel issues impacting labor spend.
• Develop and implement communication cadences to keep stakeholders informed.
• Review productivity, turnover, and volume trending reports before approving premium spend.
• Direct standardization of operational policies and procedures across the organization.
• Utilize comparative market data to target performance improvement opportunities.
• Direct projects to provide hospitals with statistical data in various operational areas.
• Recommend improvements based on research to implement operational best-practices.
• Ensure safe care to patients, staff, and visitors while adhering to policies and standards.
• Promote individual professional growth and development by meeting education requirements.
• Model Memorial Hermann’s service standards of providing safe, caring, personalized, and efficient experiences.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees