Director, Key Accounts

Americold•Atlanta, GA

About The Position

This role primarily requires new business attainment through prospect engagement and identification of new business opportunities in support of the company’s strategy and growth objectives. Additional responsibility for management of assigned Key Account(s) to ensure revenue growth, account profitability, account maintenance, and customer satisfaction within Americold’s assigned vertical/business sector. Key Account(s) are considered Americold’s Top 100 customers, generating revenue in excess of $1 million annually. Fosters collaborative partnership to drive customer specific strategic vision Drives revenue and growth of assigned Key Account(s) Manages customer relationships to ensure ongoing review of opportunities and profitability of assigned Account(s) Expands services provided to the existing customer base such as Transportation, Multi-vendor Consolidation (MVC), value added services, and international opportunities Coordinates with other Business Development and Commercial staff regarding integration of new and existing Account(s) Manages and ensures appropriate, profitability and rate initiatives are executed for assigned Account(s) Responsible for analysis and review of monthly revenue & KPI reports that include tracking of Account(s) performance in relation to Company budget goals and objectives Manages special projects to address customer-specific needs, working with customer, partner, and internal staff as needed Manages solution development process for new business opportunities, coordinating efforts of support functions Maintain appropriate account information in CRM tool (Salesforce).

Requirements

Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management
7-10 years of experience with a minimum of 5 years in management positions with increasing responsibilities
Experience in operational industries or business services in the areas of supply chain, warehousing, distribution, transportation, etc.
Experience in the food industry with a focus on any or all of beef, pork, poultry, dairy, bakery, agricultural, or seafood related areas
Demonstrated ability to build and maintain business relationships with Executive-level decision-makers and internal resources at all levels
Proven ability in developing creative solutions for potential and current customers
Proven success in new business sales and closure

Nice To Haves

Masters degree
Demonstrated ability to successfully manage multiple clients of various sizes.
Proficient in current technology platforms including Salesforce, Sharepoint, Webex, Microsoft Office
Understanding of Supply Chain Systems such as WMS, TMS, OMS, and ERP’s
Ability to travel Estimated at 50%, including weekends and holidays as needed

Responsibilities

new business attainment through prospect engagement
identification of new business opportunities in support of the company’s strategy and growth objectives
management of assigned Key Account(s) to ensure revenue growth, account profitability, account maintenance, and customer satisfaction
Foster collaborative partnership to drive customer specific strategic vision
Drive revenue and growth of assigned Key Account(s)
Manage customer relationships to ensure ongoing review of opportunities and profitability of assigned Account(s)
Expand services provided to the existing customer base such as Transportation, Multi-vendor Consolidation (MVC), value added services, and international opportunities
Coordinate with other Business Development and Commercial staff regarding integration of new and existing Account(s)
Manage and ensure appropriate, profitability and rate initiatives are executed for assigned Account(s)
Responsible for analysis and review of monthly revenue & KPI reports that include tracking of Account(s) performance in relation to Company budget goals and objectives
Manage special projects to address customer-specific needs, working with customer, partner, and internal staff as needed
Manage solution development process for new business opportunities, coordinating efforts of support functions
Maintain appropriate account information in CRM tool (Salesforce).