Director, IT & Systems - Healthcare

Pro-Spectus LLC

100d • $145,000 - $165,000

About The Position

The Director, IT/Systems is responsible for leading PRO-spectus’ enterprise-wide IT operations and security. This role ensures that the organization’s technology infrastructure, systems, and data remain secure, efficient, and scalable to support our mission: helping patients gain access to the care they need. The Director will oversee IT operations, cybersecurity, systems management, and compliance, while fostering a culture of security awareness and operational excellence across the company.

Requirements

• Strong leadership skills with the ability to lead IT and security teams in a mission-driven organization.
• Proven track record in IT operations, infrastructure, and cybersecurity leadership.
• Expertise in regulatory compliance (HIPAA, SOC 2, GDPR preferred).
• Strong project management, analytical, and problem-solving abilities.
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams.

Nice To Haves

• Relevant certifications strongly preferred (CISSP, CISM, CISA, or equivalent).

Responsibilities

• Lead and manage IT operations to ensure reliable, secure, and efficient systems performance.
• Oversee the administration and optimization of enterprise systems, data pipelines, cloud environments, and user platforms.
• Implement scalable processes to support a remote-forward workforce across multiple time zones.
• Monitor system performance, uptime, and disaster recovery readiness.
• Develop and enforce IT security policies, procedures, and standards to protect company and client data.
• Lead proactive cybersecurity monitoring, threat detection, and incident response activities.
• Ensure compliance with HIPAA, SOC 2, and other regulatory and industry security frameworks.
• Manage and respond to third-party risk assessments, audits, and client inquiries.
• Establish and maintain disaster recovery and business continuity plans.
• Partner with executive leadership to align IT strategy with PRO-spectus’ business and patient access goals.
• Drive technology adoption and security-first culture across the organization.
• Identify opportunities for operational improvements, automation, and new technologies.
• Lead, mentor, and develop a high-performing IT team that supports collaboration, innovation, and accountability.
• Build and maintain relationships with IT vendors, MSPs, and cloud service providers.
• Evaluate and implement third-party solutions that enhance IT operations and security posture.
• Manage IT operations and security budgets, ensuring cost-effective technology investments.
• Provide responsive, service-oriented IT support to internal teams.
• Collaborate with Market Access, Clinical Adherence, Pharmacy, and Revenue Cycle Management teams to ensure technology supports patient access workflows.
• Deliver reporting, dashboards, and metrics to track IT performance, system usage, and security posture.

Benefits

• Robust medical, dental, and vision plans.
• Life insurance and disability coverage.
• Tax-advantaged savings accounts.
• Employee Assistance Program.
• Home office benefits.
• Employee Ownership Program.
• Paid time off.
• Holidays.
• Bereavement leave.
• 401(k)-retirement plan with employer matching.
• Performance-based bonus opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees