Director, IT Engineering

Whoop•Boston, MA

22h

About The Position

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is looking for a deeply technical individual to lead our IT function. Weâre calling this position Director of IT Engineering to emphasize the criticality of having a strong, technical IT organization. This leadership role is for a builder who likes to lead by example and is great at both strategy and hands-on execution. Good fit candidates will be able to speak to countless examples of using bleeding edge, powerful tools & technologies to drive frictionless employee experience, major improvements in productivity and efficiency, and security-by-design. Our IT team is very small today. You will join at the ground level and build the team. Together with that team, you will design, implement, and operate an IT environment that will enable our employees through the next phases of scale and global expansion. You will toil over making our employee experience the best it can be. You will build innovative and reliable corporate infrastructure with AI. And you will protect our company, brand, and employees from security threats. This role reports to our VP of Business Technology.

Requirements

Be a master of modern technology with deep hands-on experience implementing innovative systems.
Extensive leadership experience across IT or Engineering in high-growth environments.
Pragmatic judgment around architecture and system design with the ability to balance speed, scalability, security, and employee experience.
Demonstrated ability to tackle a broad range of business challenges, moving seamlessly from high-level strategy to direct system engineering and delivery.
Outstanding business partnership skills, capable of excellent storytelling, problem solving, and transparent communications.
Experience building and leading high-performing technical teams and setting a high bar for quality and reliability.
High EQ and deep care for employee experience. Adept at finding creative solutions that balance business needs with removing friction for employees.
Think and act like a CFO: highly skilled at financial analysis; strong business acumen; high integrity stewardship of the companyâs finances.

Responsibilities

Engineer a fast, frictionless workplace: Lead global IT operations that enable thousands of people around the world to do their best work and get things done faster than at other employers.
Craft an innovative technology environment: Imagine what IT should look like in 5 years and make it real for WHOOP.
Scale with human and non-human workers: Technology today can do more than just deflect HelpDesk tickets. Figure out how to run hyper efficient IT operations.
Implement robust and thoughtful security protections: Youâre responsible for security-by-design that actually protects the company.
Continuously earn the trust of WHOOP members: Compliance and controls need to be embedded in everything you do to serve and honor our members.
Drive cross-functional change: Be a visible, respected leader who senior leaders want to listen to and solve problems with. Be an exceptional collaborator who drives meaningful improvements in our business operations.
Build the most technically capable IT team in the Northeast: Shape a team that excels in driving employee experience, productivity & efficiency, and security - all at a fast pace.