Director, IT Cloud Infrastructure Solutions

Blue Cross and Blue Shield of North Carolina

2d • Remote

About The Position

The Director of IT Cloud Infrastructure Solutions is responsible for leading teams dedicated to the detailed design and planning of our cloud infrastructure technology futures. Lead the design of traditional and cloud infrastructure products and services, with a strong emphasis on cloud-native architectures, multi-cloud strategies, and automation. Provide oversight of managed service providers and cloud service vendors. Direct the teams’ activities for full system lifecycle management of cloud infrastructure assets. Establish and manage processes that ensure efficient budget management, technology roadmaps, capacity planning, inventory control, and seamless cloud solution implementation. Lead the successful management of all technology and service vendors utilized within hybrid environments, ensuring alignment with cloud governance and security standards.

Requirements

• Bachelor’s degree and 10 years of progressive IT leadership experience, including data center and cloud services. If no degree, a minimum of 12 years of experience as stated above.
• Minimum of 5 years technical leadership experience.

Nice To Haves

• Candidates should have broad technical knowledge in data center and cloud engineering, including cloud security, governance, and compliance frameworks.
• Expertise in one of the following specialty areas is required and is dictated by groups managed: Compute, infrastructure virtualization, storage, backup Middleware, tool-based application administration, database Network, unified communications, telecommunications Collaboration tools, active directory, desktop/laptop, virtual desktop, virtual application
• Experience with provisioning automation, public cloud offerings (AWS preferred), cloud-native design patterns, and continuous integration/continuous deployment (CI/CD) concepts.

Responsibilities

• Oversee planning, design, and implementation of technology solutions across traditional datacenters and public/private cloud platforms, ensuring alignment with enterprise IT strategies and cloud-smart principles.
• Provide direction to teams and contract labor responsible for designing and implementing scalable, resilient, and cost-effective cloud infrastructure solutions that meet evolving business requirements.
• Lead the establishment and maintenance of technology standards, guidelines, work procedures, and schedules for all aspects of solution engineering, with a focus on cloud automation, infrastructure-as-code, and DevOps practices.
• Build collaborative relationships with the broader architecture leadership community to ensure input into IT strategies and standards, especially around cloud adoption, migration, and optimization.
• Direct team focus on forward-looking infrastructure initiatives, including cloud transformation roadmaps, vendor capability assessments, and strategic guidance on leveraging cloud-native services to solve business needs.
• Drive expertise and knowledge in emerging cloud technologies (e.g., serverless, containers, edge computing) with strategic vendors and lead adoption efforts across the organization.
• Facilitate presentations and briefings on datacenter and cloud infrastructure futures with executive leadership, highlighting innovation, cost efficiency, and business agility.
• Collaborate with Corporate Services on vendor strategy discussions, selection, and contract negotiations, providing insights into cloud vendor performance, SLAs, and operational maturity.

Benefits

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees