Director, IT Business Relationship Management

Apogee Enterprises, Inc.•Bloomington, MN

About The Position

Apogee Services Inc. The Architectural Services (Services) segment, operating under the Harmon brand, has grown from $250M to $435M over the last 5 years through organic growth and acquisition. As a fully integrated specialty sub-contractor (self-performs design, engineering, manufacturing, and field installation), Harmon is the largest full-service glazing contractor in North America, doing business in the United States and Canada. Position Summary The segment IT leader will act as the strategic partner for the Services Segment, ensuring technology solutions align with business objectives, drive efficiencies, and support growth as part of a transformation journey. This position plays a crucial role in bridging the gap between business stakeholders and IT, fostering collaboration, delivering effective technology solutions that provide business value. Reporting directly to the Chief Information Officer and dotted line to the Services segment President, the incumbent will act as a business partner for the segment president and management team, by anticipating business issues, providing technology insights, and being the liaison to represent the segment needs within the IT function and vice versa.

Requirements

Minimum: Bachelor’s degree in MIS, Computer Science, Engineering, Construction Management or related field.
A minimum of 10+ years broad-based business experience, with prior experience in a similar role partnering with a business leadership team.
At least 5 years progressive experience effectively leading and managing teams.

Nice To Haves

Preferred: Work experience at an Engineering & Construction (E&C) firm, including previous roles in project management, engineering, BIM, or similar.
Possess knowledge or experience with: Building Information Modeling (BIM) & Virtual Design Construction (VDC) solutions Product Data Management (PDM), Product Life-Cycle Management (PLM), and Manufacturing Execution System (MES) Construction project management tools/solutions Construction field/job site environment

Responsibilities

Core System Selection and Implementation Execution. Partner with Architectural Services Business Leaders and Enterprise IT to select applications that enable Supply Chain Modernization and ERP replacement Ensure platform implementations meet business requirements by driving clarity and shared accountability with business leaders
Strategic Planning. Working directly with the Services segment leadership team and Enterprise IT Leadership to articulate, align and enable an IT roadmap for the segment. Develop an in-depth understanding of the segment strategy and key business value drivers. Collaborate with Services Segment President, leadership team, and Enterprise IT to develop an IT strategy that aligns with the overall business strategy and supports the segment initiatives. Identify opportunities for process improvements and leverage technology to drive maximize Harmon’s value proposition. Partner with segment leadership and Enterprise IT to create and deliver a Building Information Modeling vision and solution(s). Provide leadership with Services leadership team to shape and scale data analytics program. Supports the annual operating plan (AOP) development ensuring reconciliation of ideas and initiatives as inputs for the technology roadmap and infrastructure needs and ensures the Segment needs are visible and aligned with overall Enterprise IT planning.
Solution design and evaluation. Partner with Services segment leaders and Enterprise IT to design and evaluate technology solutions that address the identified business needs and requirements. Collaborate and partner with the Enterprise IT teams to represent the Services segment needs and modernize the applications for construction to serve the business. Plan and align the segment application portfolio against the business objectives to ensure they can be met. Ensure that solutions are aligned with industry best practices, scalability, security and compliance standards.
Manage the business relationship. Act as liaison to and advocate for the segment within the Apogee I&T organization. Develop strong working relationships within the segment leadership team. Understand the business needs, goals, and challenges and translate them into technology opportunities with special focus on construction project management/administration, field productivity, construction supply chain management and made-to-order manufacturing. Help the business become better consumers of I&T, be a champion for I&T within the business to leverage the I&T resources most effectively.
Segment IT Leadership. Lead the IT team of business analysts and ensure the needs of the segment are met by Enterprise IT resources. Provide functional supervision to dedicated Segment staff (business analysts). This includes a workforce plan, hiring, performance management, coaching and career development. Establish and manage the Segment IT budget. Responsible for capital projects, forecast, vendor management, invoice processing and overall control of technology spend across the Services Segment. This includes oversight and involvement in serving the Harmon Canada location(s). Participate in the oversight of technology service suppliers and delivery of their services at the segment level. This includes providing regular customer feedback, oversight of services agreements and commitments being met, and corrective action plan with providers if not meeting their commitments.
Responsible for the Office Technical Health. The Services Segment has a unique footprint within Apogee, consisting of 15+ offices, manufacturing facilities, and job sites. This role will partner with IT infrastructure to plan and execute the overall support of the footprint including infrastructure requirements for office/manufacturing location moves, etc.

Benefits

Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression