Director, IT AI/Integrations

Flock Safety

1d•$170,000 - $190,000•Remote

About The Position

We are seeking a Director, IT AI/Integrations to join our growing corporate IT team and build out a new functional pillar in the IT team to lead Saas integrations and employ AI solutions for business efficiency and improved quality. This role will lead an Automation/AI Roadmap to optimize a connected Saas systems architecture, integrations, workflows, while also driving the company’s enterprise AI/MCP strategy. This role serves as a bridge between business units, IT Applications, IT Project Management, Data & Analytics, and Security teams—ensuring applications, data, and workflows are aligned with business goals, future-ready for scale, and infused with AI where appropriate. This role will be an architect for enterprise automation, minimize duplication across systems, and create scalable and secure end-to-end solutions. A successful candidate will standardize across a unified WorkatoOne MCP platform, design and implement scalable Saas integrations, and incorporate agentic AI-driven capabilities into the ecosystem while ensuring governance, data security, and compliance. This role will also build and lead a team to collaborate closely with cross-functional business department stakeholders as Flock drives AI into more business processes for scale.

Requirements

8+ years of progressive experience designing and implementing integration solutions, including 5+ years leading technical resources in dynamic, high-growth environments.
Experience working with WorkatoOne to integrate SaaS platforms (e.g., Salesforce, NetSuite, Gainsight, Rippling) and build an MCP platform.
Experience applying emerging AI/ML solutions in Generative AI and Agentic AI (e.g., WorkatoOne, ChatGPT, Glean, Replit) that automate business workflows.
Exceptional communication, facilitation, and collaboration skills. Ability to influence and unify diverse stakeholders, advocate for change, and drive consensus in a fast-moving arena of AI tools.
Strong knowledge of integration methods such as API (SOAP, REST), JSON, MFT, Pub/Sub, Webhooks, Event Driven Architecture, etc.
Familiarity with authentication and authorization standards such as OAuth2, JWT, SAML, and API key-based security.
Understanding of data solutions, structures, mapping, transformation, ETL processes for ease of collaboration with the Data & Analytics team (e.g., Redshift, Snowflake).
Ability to champion responsible use of AI across the company and align enterprise architecture with business strategies to scale.
Ability to mentor and guide cross-functional departments, fostering a culture of experimentation, continuous learning, and innovation to build and scale AI capabilities.
Curious mindset and ability to stay on top of emerging AI technologies and trends.

Nice To Haves

Previous experience in a fast-paced, fully-remote environment in high-tech, hyper-growth industry preferred.

Responsibilities

Experienced enterprise automation process leader with cross-functional reach to orchestrate and build AI, intelligent agents, and automation across workflows.
Implement frameworks and strategy to manage AI tools that achieve efficiency and productivity goals while managing risk, privacy and compliance.
Provide technical vision to lead the design and governance of APIs, web services, middleware, and AI frameworks across a suite of SaaS business applications, ensuring seamless data flow and process automation.
Collaborate with Architects and cross-functional business teams (e.g., Sales, Marketing, Finance, Legal, People) to compile a prioritized, rolling Automations/AI Roadmap that aligns with business strategy for greater efficiency and productivity.
Architect practical solutions via microservices, event-driven systems, containerization, API-first designs, and AI-enabled platforms (WorkatoOne) to build connected, reusable, secure, and scalable ecosystems.
Coach a team to meet the needs of the company’s growth strategy using WorkatoOne AI and iPaas solutions.
Lead or participate in technical design sessions and create and maintain comprehensive documentation for integration solutions, including design specifications, architecture diagrams, and operational guidelines.
Collaborate with fellow IT teams, including Application Admins and Developers, IT Project Management, and IT Support & Solutions as well as Security and Data & Analytics teams to ensure successful implementations.
Collaborate with vendors to harness ROI and drive adoption of software investments.
Establish and enforce integration development standards, ensuring the reliability and performance of a tightly integrated ecosystem.

Benefits

Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.