Director, IT – Agency Management Platform

AmeriLife•Clearwater, FL

17h

About The Position

AmeriLife is seeking a strategic Director, IT – Independent Marketing Organization/Agency Management Platform to own the enterprise vision, delivery, and operational success of its Independent Marketing Organization (IMO) or Agency Management System (AMS) digital experience ecosystem. This platform serves as the primary system of daily work for employees within the IMOs of the Wealth business, facilitating key information capture, presentation, and workflows with multiple integrations across multiple backend systems. The platform is delivered as a vendor‑managed SaaS solution (OneHQ), with all development, configuration, and operational support within the platform initially performed by the OneHQ product vendor and a cross-functional team of AmeriLife resources. As such, this role is accountable for outcomes, governance, and platform performance. This position will initially operate as a senior individual contributor with enterprise‑wide ownership and accountability. While there may be limited direct people management at the outset, the role requires strong leadership capability, deep technical expertise, and the ability to scale into a people‑leader role as platform scope and organizational needs expand.

Requirements

10+ years of progressive IT experience with a strong background in enterprise application development or platform ownership.
5+ years of leadership experience managing or owning enterprise platforms, ideally in vendor‑led delivery models.
Proven ability to succeed as a hands‑on, Director‑level individual contributor.
Strong experience with: Enterprise SaaS platforms and systems of engagement API‑based integrations and data orchestration SDLC, Agile delivery, and release management Production support, incident management, and SLA governance
Demonstrated success managing strategic vendors and complex stakeholder relationships.
Excellent communication, analytical thinking, and executive‑level presentation skills.

Nice To Haves

Experience with OneHQ or similar IMO/AMS experience platforms.
Background in Wealth Management, Insurance, or Financial Services.
Experience owning advisor portals, CRM experience layers, digital hubs, or agent platforms.
Strong understanding of compliance, identity, data privacy, and regulatory considerations.
Ability to influence across matrixed organizations without direct authority.