Director, International Regulatory Affairs Advisor and Program Coordinator

Capital One•McLean, VA

About The Position

Director, International Regulatory Affairs Advisor and Program Coordinator Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work. Within Capital One, the Regulatory Affairs function is a global team responsible for managing interactions with the broad set of financial services regulators who oversee Capital One, taking a holistic approach to managing regulatory relationships. The team also serves as strategic advisors to senior management about evolving regulatory policy issues and supports onsite supervision. We are seeking a Director to work in close partnership with the Vice President for International Regulatory Affairs, to architect and operationalize an enterprise-wide program designed to serve as the central hub for international regulatory activity. This role will build the foundational routines and governance structures that enable seamless connectivity between line-of-business leaders, risk functions, and global stakeholders. A successful candidate will not only manage the day-to-day coordination of complex workstreams, but will design and implement the scalable and repeatable frameworks that allow Capital One to maintain healthy, proactive relationships with international financial services regulators. As a key member of the Regulatory Affairs team, this role will also serve as the bridge between international regulators and senior management, ensuring interactions are well-managed. You should consider this role if you: Understand the international regulatory environment and relevant financial services regulatory agencies Closely follow regulatory policy and related developments in banking and financial services, particularly internationally Are excited to influence regional and global business strategy through subject matter expertise in regulatory policy and deep relationships with regulators Understand risk management practices as it relates to financial services, and specifically across the payments lifecycle Enjoy interacting with senior leaders and stakeholders across the organization and globe Possess strong critical thinking, written, and verbal communication skills Thrive in a dynamic, fast-paced environment where priorities often change Are flexible to travel and work across a variety of time zones

Requirements

At least 7 years of experience working with regulatory agencies, financial services institutions, consulting, or a combination

Nice To Haves

8+ years of experience working with non-U.S. regulatory agencies and regulatory policy internationally, with direct regulatory experience and a deep understanding of regional financial regulations and policies
8+ years of experience working with financial services institutions, consulting, or a combination
8+ years of experience supporting integrated projects or programs where both internal senior leaders and external stakeholders are your customers
8+ years of experience working as a government official or for a regulatory body
Proficiency in English, both written and verbal

Responsibilities

Leading the design and implementation of an enterprise-level “hub” that centrally coordinates international regulatory activity and ensures connectivity with the enterprise, including the establishment and maintenance of standardized routines, workflows, and governance structures
Applying a working knowledge of international regulatory landscapes to guide the program's development and ensure the hub is prepared for evolving global requirements
Connecting dots across regulatory interactions and driving internal awareness among the Regulatory Affairs team and business leadership across the enterprise, of focus areas and potential sensitivities to minimize regulatory risk, and ensuring the enterprise is meeting expectations set forth by law, regulation, and agency guidance
Leading the coordination of timely and accurate responses to inquiries, requests, and reporting requirements issued by non-US regulatory bodies, ensuring enterprise consistency
Coordinating regulatory reporting and key updates for senior management, synthesizing complex international regulatory developments into clear, concise, and actionable summaries
Monitoring remediation efforts and corrective actions to ensure that they are on track for appropriate and timely mitigation
Participating in and supporting policy-making advocacy activities with respect to banking and regulatory-related matters

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