Director, Internal Communications

Assurant

1d•Remote

About The Position

Assurant redefines the boundaries of protection—safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands. As a Fortune 500 company with more than 14,000 employees across 21 countries, Assurant leads the way in leveraging insights and technology to transform customer connections that build loyalty and drive value. About the Role The Director, Internal Communications is a strategic advisor and trusted partner to leaders and employees across Assurant. Reporting to the AVP, Internal Communications, this role provides senior-level counsel on communication strategies that strengthen engagement, advance business priorities, and reinforce our culture. Working closely with leaders and cross-functional partners, the director designs and delivers high-impact, data‑informed communication initiatives that connect employees to our mission and vision, support enterprise transformation, and drive business outcomes. By championing modern, innovative communication practices and building strong relationships, this leader plays a pivotal role in shaping the employee experience and ensuring messaging resonates clearly and consistently across our global workforce. What makes us different? Competitive base salary with annual performance bonus Comprehensive medical, dental, and vision coverage starting day one 401(k) with a 6% company match Paid time off, holidays, and a volunteer day Remote work environment Professional development opportunities Employee wellness and mental health resources

Requirements

Bachelor’s degree in corporate communications or a related field, or equivalent professional experience.
Minimum of 10 years of internal communications experience, ideally within a matrixed, global organization.
Proven strategic thinker with strong business acumen and demonstrated experience advising senior leaders.
Exceptional writing, storytelling, and editorial abilities; adept at simplifying complex topics.
Strong project management skills and experience using data to optimize communication strategies.
Creative, detail‑oriented, and committed to continuous improvement.
Proficient with Microsoft 365 and communication-specific platforms, including SharePoint, Teams, Viva Engage, Copilot, and AI-enabled tools.
Demonstrated ability to collaborate cross‑functionally, coach colleagues, and manage sensitive communications with a global mindset.

Nice To Haves

Experience partnering with Marketing and Creative Services to deliver integrated, multi‑channel internal campaigns.
Background in insurance, financial services, or another highly regulated, complex industry.

Responsibilities

Strategic Planning & Executive Counsel Build trusted relationships with senior leaders and provide guidance on communication strategies that advance business goals, support change, and strengthen culture.
Partner with executives to develop clear, compelling messaging for major initiatives and organizational transformations.
Communications Planning & Execution Develop and deliver targeted communication plans that ensure clarity, consistency, and measurable impact.
Collaborate across teams to align messaging and track performance, applying insights to continuously strengthen engagement.
Continuous Improvement & Quality Scale communication approaches across the enterprise, ensuring content is effectively leveraged and shared globally.
Deliver high‑quality, brand‑aligned communications using modern tools and platforms.
Proactively integrate AI and emerging technologies to enhance quality, efficiency, and creativity.
Communications Transformation Leadership Champion modern communication practices and technologies to evolve and advance the function.
Foster collaboration and mentor teams through change, using data and industry trends to identify opportunities for improvement.
Support adoption of AI and digital tools to expand reach and increase overall communication effectiveness.