Director, Insurance Technology Consultant (Commercial P&C)

WTW • Birmingham, PA

4d

About The Position

About Us: At WTW’s Insurance Consulting and Technology (ICT), we blend cutting-edge advisory services for insurance companies with advanced technology solutions and unparalleled analytical capabilities. As the world’s largest provider of actuarial and insurance solutions, we support more than three-quarters of the globe's top insurers. The Role: The ideal candidate is a senior technology consultant with a minimum of 10 years ’ consulting experience, proven program management expertise on large-scale IT implementations (including systems integration), and a track record of balancing multiple client engagements. They are adept at leading teams, shaping solutions, and driving successful outcomes in complex, multi-stakeholder environments within the insurance or financial services sector.

Requirements

• At least 10 years in a technology consulting or professional services environment, with demonstrable success in client-facing roles.
• Led projects with teams of 30+ people and multiple concurrent work streams. Responsible for creating, assessing, and evolving team structures and resource needs.
• Delivered a minimum of 5 IT-based implementation projects, including at least 2 involving systems integration.
• Experience managing and balancing multiple client engagements simultaneously.
• Hands-on experience with Request for Proposal (RfP) processes, including creation, presentation, and strategic input to increase win rates.
• Led at least 2 systems integration projects in a consulting capacity, including project management and solution design to assess and build teams for client needs.
• Excellent relationship-building, influencing, and communication skills with senior business and IT leaders.
• Ability to operate independently and collaboratively, lead cross-functional teams, and drive strategic initiatives.
• Demonstrates creativity, critical thinking, and a focus on delivering business value.
• Proven ability to manage risk, ensure quality, and deliver complex technology projects on time and within budget.
• Understanding of cloud architecture, web service data integration, and data storage concepts.
• Builds credibility and trust with clients, ensuring high satisfaction and retention.
• Comfortable transitioning between strategic and operational levels; thrives in dynamic, fast-paced environments.
• Works effectively across teams, geographies, and disciplines.
• Aligns with the organisation ’ s values of innovation, integrity, and excellence.

Nice To Haves

• 3-5 years ’ experience in US P&C insurance, including Commercial Lines.
• Experience implementing major workbench, policy admin systems, rating engines, or underwriting-focused software products.
• Experience leading technology or process transformations within a US insurance carrier.
• Relevant technical degree or equivalent experience.
• Willingness to travel as required.

Benefits

• WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans
• Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
• EOE, including disability/vets

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees