Director, Inside Sales

Southwire • Carrollton, GA

135d

About The Position

Manages inside sales accounts by building strong client relationships, driving revenue growth, and ensuring customer satisfaction. Coordinates account strategies, benchmarks sales performance, and defines key objectives to maximize business opportunities. Advises with managers to develop tactical and operational plans, allocate resources effectively, and ensure quality and consistency in account management practices.

Requirements

• Minimum Education Level: Bachelor's Degree
• Years of Experience: 8-11 Years

Nice To Haves

• Minimum Education Level: Master's degree
• Years of Experience: 12-14 Years

Responsibilities

• Manages the inside sales function, establishing goals, monitoring performance, and ensuring alignment with organizational objectives.
• Develops tactical and operational plans to drive sales performance, improve operational efficiency, and achieve revenue targets.
• Defines strategies for customer engagement and retention, tailoring approaches to meet the unique demands of the electrical industry.
• Ensures quality and consistency in sales processes by implementing best practices, monitoring metrics, and addressing gaps in performance.
• Allocates resources effectively across teams to optimize productivity, enhance customer experience, and support business objectives.
• Collaborates with stakeholders, including external partners and internal teams, to align sales strategies with broader organizational goals.
• Contributes to market intelligence by analyzing industry trends, customer behavior, and competitor activity to refine sales strategies.
• Hires and develops talent within the inside sales team, providing coaching, mentorship, and opportunities for professional growth.
• Ensures compliance with company policies, industry regulations, and safety standards, fostering a culture of accountability and excellence.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.

Benefits

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Primary Metal Manufacturing
• Education Level: Bachelor's degree