Director, Innovation & Training Center

Novolex • Roanoke, TX

2d

About The Position

The Director, Innovation & Training Center is responsible for the strategic leadership and execution of the Innovation & Training Center, serving as a commercial enablement hub for external customers and internal Sales teams. This role owns the design and delivery of sales-focused innovation and product training experiences that strengthen customer confidence, accelerate sales effectiveness, and differentiate the company in the marketplace.
With a strong background in Sales and Sales Training, this leader ensures the Innovation Center directly supports go-to-market strategy, pipeline growth, and sales readiness. The Director partners cross-functionally with Business Units, Innovation, Sustainability, Marketing, Sales, Talent Management and R&D to deliver high-impact, customer-facing experiences. This role also provides leadership for Center operations and the Media Content Manager.

Requirements

• Bachelor’s degree in business, Operations, Marketing, Engineering, or related field.
• 8–12+ years in sales, sales training, sales enablement, innovation, customer engagement, or product development (packaging experience preferred).
• Skilled facilitator with strong customer-facing presence.
• Strong executive presence and customer credibility.
• Ability to translate technical concepts into value-based sales messaging.
• Proven cross-functional leadership.
• Exceptional organizational, communication, and leadership abilities.

Nice To Haves

• Deep understanding of foodservice packaging and sustainability trends a plus.

Responsibilities

• Lead and facilitate sales-driven innovation workshops, customer engagements, and product training in partnership with Innovation Directors, Category Managment and Product Management.
• Translate product innovation and technical features into compelling sales narratives.
• Partner with Sales Leadership and Commercial Excellence on sales strategy alignment.
• Establish standards for facilitation quality and commercial impact.
• Own the operating model for the Innovation & Training Center.
• Oversee room setups, product displays, AV capabilities, and experiential elements.
• Develop scalable workflows and best practices.
• Serve as the primary commercial liaison for customer visits.
• Partner cross-functionally to ensure market-relevant content.
• Align programming with VOC insights and commercial priorities.
• Lead and develop the Media Content Manager.
• Oversee development of sales training materials and demonstrations.
• Build team capability around sales facilitation and storytelling.
• Own the master schedule across customer visits and training.
• Establish governance and readiness processes.
• Manage budgets, vendors, and Center investments.

Benefits

• comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health
• constant opportunities for advancement
• skills development to advanced education programs, training and development programs and courses are available through MyLearning
• company and industry training curricula
• support for formal education through the Tuition Reimbursement Program (Non-Union)
• Learning Management System that supports and enhances employee skills at all levels of the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Director