Director Innovation and Technology
About The Position
Purpose & Scope: The Director Innovation and technology is a member of the IS leadership team and is responsible for configuring and supporting clinical applications and interoperability services within the Epic electronic health record (EHR) software for members of VHC’s care community needing access to patient information. This includes patients, community providers, and other healthcare facilities/organizations. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, with a focus on quality outcomes for our organization. Must be knowledgable in MyChart, EpicCare Link, and CareEverywhere focus as they will be heavily involved with maintenance and build on the patient portals, affiliated physician data exchange, and serve as the point of contact for the state run HIE efforts. Oversees the development of interfaces to physician practice electronic medical record (EMR) systems for the delivery of patient data using the Cerner Connectivity Hub platform. Participates on cross functional, integrated teams to troubleshoot complex problems across multiple domains. Designs, builds and tests system configuration. Translates business requirements into technical solutions. Conducts quality reviews of system builds. Position independently manages multiple medium or single department-scale IT internal business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control. Leads process improvement or new business service implementation. Creates, provides and facilitates end user training. Leads proactive communication between and among business proponents, stakeholders and IT Leadership regarding assignments. Contributes to the improvement of established guidelines, tools, templates and methodologies. Reports department measurements and communicates metrics on activities. Broad general knowledge of information technology and institution activities. Develops proposals that consider alternatives and business case. Routinely interacts with IT vendors and provides technical interpretation for required services. May lead process or quality improvement efforts. Provides recommendations regarding the strategy and maintenance in areas assigned. Serves as point of contact for Affiliated Physicians of the health system, including any software or technology needs for the areas.
Requirements
- Bachelor's Degree in a Related Field Required
- 10+ Years Information Services Required
- Coordinating Budget Required
- Epic Certification: Application Specific To Be Obtained Within 12 Months
- Epic Certifications include: Ambulatory, MyChart, Care Everywhere, EpicCare Link
- Knowledge of basic data interface and exchange concepts required.
- Knowledge of interoperability initiatives such as eHealth Exchange, Carequality, and Commonwell Health Alliance; and data exchange protocols using Direct secure messaging and FHIR API.
- Experience coordinating needs with state HIEs
- Proven ability to manage multiple priorities without jeopardizing deadlines or goals
- Ability to effectively interface and collaborate with all levels within the organization (both technical and non-technical)
- Presenting complex concepts and information to individuals and groups at all levels of the organization in a simple concise manner
- Excellent analytical and problem solving skills
- Strong communication skills, written, verbal, and listening
- Working knowledge of Windows, Tablets, and mobile devices
- Competency in PC applications such as Office, Visio, Outlook, etc.
Nice To Haves
- Master's Degree in a Related Field Preferred
- Management Preferred
Responsibilities
- Configuring and supporting clinical applications and interoperability services within the Epic electronic health record (EHR) software
- Consulting with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows
- Maintenance and build on the patient portals, affiliated physician data exchange, and serve as the point of contact for the state run HIE efforts
- Overseeing the development of interfaces to physician practice electronic medical record (EMR) systems for the delivery of patient data using the Cerner Connectivity Hub platform
- Troubleshooting complex problems across multiple domains
- Designing, building and testing system configuration
- Translating business requirements into technical solutions
- Conducting quality reviews of system builds
- Managing multiple medium or single department-scale IT internal business projects from inception to close
- Leading process improvement or new business service implementation
- Creating, providing and facilitating end user training
- Leading proactive communication between and among business proponents, stakeholders and IT Leadership regarding assignments
- Contributing to the improvement of established guidelines, tools, templates and methodologies
- Reporting department measurements and communicates metrics on activities
- Developing proposals that consider alternatives and business case
- Interacting with IT vendors and provides technical interpretation for required services
- Providing recommendations regarding the strategy and maintenance in areas assigned
- Serving as point of contact for Affiliated Physicians of the health system, including any software or technology needs for the areas
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What This Job Offers
Job Type
Full-time
Career Level
Director
