MaxCyte, Inc-posted about 5 hours ago
Full-time • Director
Rockville, MD
101-250 employees

As the organization’s senior-most technology leader, the Director takes a hands-on role, responsible for the strategy, build-out, and day-to-day operation of all information systems and IT, spanning cybersecurity; application selection, implementation, and support; vendor management; end-user services; telecommunications; networking; compliance; configuration management; external integrations; system administration; and hardware infrastructure. Partnering closely with leaders across the business, the Director sets the multi-year vision and roadmap to modernize and streamline enterprise systems. They define, drive, and measure the processes, standards, and methods that ensure applications and infrastructure reliably meet evolving business needs. Work with the senior leadership team and functional heads to align business objectives with the IT strategy, priorities, and delivery timelines. Own IT strategic planning, portfolio and project management, road map development, budgeting, vendor oversight, change control, and validation/release management. Build and lead a high-performing IT function of hybrid internal and external resources embeds operational-excellence practices to drive continuous improvement. Cultivate a collaborative, service-oriented culture. Define clear performance metrics and report results to teams, partners, and executives. Ensure high security, availability, performance, and scalability across applications, infrastructure, and hardware, supporting PC, Linux and Apple environments. Maintain and grow the company’s business intelligence and data integration platforms to support process automation, data analytics, and market intelligence functions. Support multi-cloud infrastructure, optimizing performance and cost-efficiency. Maintain, improve upon, and routinely test a robust cybersecurity program, including policies, standards, training, and a cross-functional information-risk assessment process. Develop, maintain, and regularly test comprehensive disaster recovery and business continuity plans. Conduct budget analysis, contract negotiation, financial planning, and forecasting to ensure appropriate staffing and systems funding. Maintain compliance with Sarbanes-Oxley and GMP requirements; support the design, operation, and testing of IS internal controls. Oversee two office locations in Rockville, Maryland and Waltham, Massachusetts. Stay abreast of industry trends, emerging threats, and new technologies, plan timely upgrades or replacements of IT systems. Manage within approved budgets, demonstrate fiscal accountability, and uphold high ethical standards across the IT organization.

  • Sets the multi-year vision and roadmap to modernize and streamline enterprise systems.
  • Defines, drives, and measures the processes, standards, and methods that ensure applications and infrastructure reliably meet evolving business needs.
  • Works with the senior leadership team and functional heads to align business objectives with the IT strategy, priorities, and delivery timelines.
  • Owns IT strategic planning, portfolio and project management, road map development, budgeting, vendor oversight, change control, and validation/release management.
  • Builds and leads a high-performing IT function of hybrid internal and external resources embeds operational-excellence practices to drive continuous improvement.
  • Cultivates a collaborative, service-oriented culture.
  • Defines clear performance metrics and report results to teams, partners, and executives.
  • Ensures high security, availability, performance, and scalability across applications, infrastructure, and hardware, supporting PC, Linux and Apple environments.
  • Maintains and grows the company’s business intelligence and data integration platforms to support process automation, data analytics, and market intelligence functions.
  • Supports multi-cloud infrastructure, optimizing performance and cost-efficiency.
  • Maintains, improves upon, and routinely tests a robust cybersecurity program, including policies, standards, training, and a cross-functional information-risk assessment process.
  • Develops, maintains, and regularly tests comprehensive disaster recovery and business continuity plans.
  • Conducts budget analysis, contract negotiation, financial planning, and forecasting to ensure appropriate staffing and systems funding.
  • Maintains compliance with Sarbanes-Oxley and GMP requirements; support the design, operation, and testing of IS internal controls.
  • Oversees two office locations in Rockville, Maryland and Waltham, Massachusetts.
  • Stays abreast of industry trends, emerging threats, and new technologies, plan timely upgrades or replacements of IT systems.
  • Manages within approved budgets, demonstrates fiscal accountability, and uphold high ethical standards across the IT organization.
  • 5 years in progressively responsible IT leadership roles.
  • Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business Administration, or a closely related field is required.
  • Proven ability to build and scale an IT organization to support diverse applications, systems, and business needs.
  • Demonstrated customer-service/business-partner mindset; known for earning trust and fostering strong, collaborative relationships.
  • Track record managing and prioritizing multiple cross-functional projects across platforms—delivering on time, on budget, with effective issue resolution.
  • Excellent command of enterprise technology environments (applications, infrastructure/operations, security, communications, and networks); hands-on experience with SaaS solutions and cloud operations is required.
  • Broad knowledge of IT architectures, methods, processes, and tools, coupled with disciplined project and financial management.
  • Experience selecting, implementing, and maturing systems for public companies (e.g., NetSuite; Salesforce; JIRA, integration platforms, quality management systems).
  • Strong grasp of IT general controls supporting Sarbanes-Oxley and GMP compliance.
  • Superior problem-solving and analytical skills; able to frame issues clearly for non-technical stakeholders.
  • Clear, concise, quantitatively minded communicator with exceptional written and oral skills.
  • Uncompromising integrity and ethics; energetic, driven, and results oriented.
  • Relevant professional certifications (such as ITIL, CISSP, CISM, PMP, or equivalent) are desirable and may substitute for advanced degree requirements where appropriate.
  • comprehensive base salary
  • annual bonus
  • equity
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • generous time off
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service