Director, Information Systems & Data Operations

Girl Scouts of Western Ohio•Cincinnati or Dayton, OH

7d•$80,000 - $90,000•Hybrid

About The Position

Director, Information Systems & Data Operations Council-Wide Role: Must be based out of Cincinnati or Dayton Girl Scouts of Western Ohio is seeking a dedicated Director, Information Systems & Data Operations to join our team! The Director, Information Systems & Data Operations is an essential part of our data team and will oversee and be responsible for managing the technology infrastructure, data management operations, assessment & evaluation and analytics for the organization. This role manages the IT service provider and provides ongoing coordination and supervision of the service to ensure the organization’s IT needs are met with efficiency and a focus on the security of council information. This role will also lead our data security efforts, ensuring the council is positioned to meet business needs through our data, technology and business systems platforms and leading the council in future info systems initiatives such as AI solutions or more robust business analytics tools. We are seeking an Information Systems professional who has demonstrated experience leading a team, understands software and data ecosystems and has managed departments that ensure data accuracy, integrity and accessibility across various departments, driving both operational efficiency and supporting strategic initiatives. The ideal candidate demonstrates strong leadership, communication, and team management skills with the ability to transform data into a coherent and impactful narrative to drive strategic decision-making. The ability to bridge the gap between technical staff, MSP and non-technical stakeholders, demonstrate excellent problem-solving and troubleshooting abilities and manage multiple priorities are some of the ways this role will demonstrate success in the role. Our Director, Information Systems & Data Operations is a member of the senior leadership team and will oversee a small internal data team that provides day-to-day data management, transaction processing, council evaluation and reporting. This role presents an exciting opportunity to work with a team, led by a visionary leader, to reimagine the ways in which we use data analytics and our information ecosystem to create business insights that will not only support our operations and poise our council to meet the needs of today’s girl and family.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Data Science or a related field required.
At least 5 years of experience in IT, data management or a related field with at least 2 years of experience in a people leadership/supervisory role providing direct supervision to staff required.
Demonstrated experience in managing full data and information ecosystems including technology implementations, preferably in a nonprofit or similarly resource-limited environment.
Experience and strong proficiency in evaluation and data analytics tools (Excel, Power BI, Tableau, Qualtrics or similar).
Experience working with an MSP to manage outsourced IT functions.
Knowledge of software credentialing and management.
Familiarity with data security and privacy regulations or other compliance standards.
Ability to complete assignments independently, professionally, and in a timely manner.
Ability to work in a team environment with commitment to contributing to the organizational goals.

Nice To Haves

Certification in Data Management or Information Systems is highly preferred (CISSP- Certified Information Systems Security Professional, CDMP - Certified Data Management Professional or equivalent)

Responsibilities

Technology Leadership : Provide overall leadership to the organization’s technology infrastructure, software solutions, data security, reporting and data analytics.
AI Leadership : Lead the strategic deployment and management of AI technologies that align with the organization’s goals. Oversee AI integration, including data processing, reporting, and analytics capabilities.
Data Management & Analytics: Manage the organization’s data resources, ensuring quality, security, and compliance. Lead reporting and data analysis efforts to provide actionable insights for decision-making, reporting, and strategy.
Transaction Processing: Oversee the organization’s operational transaction systems, ensuring accurate, efficient, and secure processing.
Software Management : Oversee deployment, licensing, and management of software applications across the organization. Manage software credentialing and ensure compliance with licenses.
Team Supervision : Supervise a team of staff responsible for transaction processing, data management, reporting and analytics. Provide coaching, mentorship, performance management and accountability.
Managed Service Provider Relationship : Act as the primary point of contact for the MSP, 4BIS, managing the service level agreement (SLA), ensuring the organization’s IT infrastructure is secure, functional, and scalable.
Compliance & Security : Establish data security policies and procedures. Ensure that all IT systems, organizations procedures, data handling, and AI systems comply with applicable data security standards and regulations including nonprofit specific compliance requirements.