Director, Information Security Operations

Austin Community CollegeAustin, TX
7dOnsite

About The Position

The Director of Information Security Operations will have purview over the college’s cybersecurity operations. This position is responsible for scanning and monitoring the college’s technology landscape, and taking actions as needed to maintain a healthy security posture. The Director will work with third parties to maintain security in the following areas: Identity and Access Management (IAM), application security, data security, endpoint security, system and network security. The Director will partner with the CISO and GRC Manager to define appropriate cybersecurity policies and then enforce those policies across the organization.

Requirements

  • Strong understanding of relevant legal and regulatory requirements, including FERPA, FedRAMP, TAC 202, PCI-DSS, and HIPAA.
  • Knowledge of common information security management frameworks, such as ISO/IEC 27001, COBIT as well as those from NIST standards( 800-53 and Cybersecurity Framework).
  • Working knowledge of a wide range of technologies and best practices for securing databases, servers, applications, networks, and integrations.
  • Expert knowledge of the key concepts in user access controls, authentication mechanisms, and identity management principles.
  • Strong knowledge of data privacy regulations, encryption, data security tools, and recovery techniques.
  • Familiarity with accounting practices, PMI-based project management, and ITIL-based IT Service Management (ITSM) concepts.
  • Proven ability to lead teams effectively, coordinate others’ work, and maintain positive, collaborative relationships.
  • Demonstrated experience in IT operations, access management, data protection, and security hardware configuration.
  • Skilled in assessing, testing, and reporting vulnerabilities to strengthen organizational security posture.
  • Experienced in overseeing external partners for outsourced operations and implementation of new security tools.
  • Strong business acumen, conceptual thinking, and planning abilities for driving informed, strategic decisions.
  • Self-motivated and detail-oriented with strong communication, organization, confidentiality, and follow-through skills.
  • Five (5) years of experience in Information Technology, audit or compliance roles of progressively increasing responsibility.
  • Five (5) years of related work experience leading a Cybersecurity organization.
  • Bachelor's degree in a technology or Business related field of study such as Computer Science, Information Technology, Business or Business Information Systems.
  • Reliable transportation for travel in the Austin area as required.
  • Certified Information Systems Security Professional (CISSP) certification.
  • ITIL Foundation-level certification or above.
  • Unexpired PMP or equivalent PMI-based Project Management certification.

Nice To Haves

  • Ten (10) years of experience in Information Technology, audit or compliance roles with progressively increasing responsibility, including at least seven (7) years in information security.
  • Seven (7) years of related work experience leading Cybersecurity teams.

Responsibilities

  • Provide leadership, coaching, and people management (hiring, performance, development) while fostering a culture of collaboration and continuous improvement.
  • Manage day-to-day activities of the Security Operations Center (SOC) to detect, respond to, and mitigate security incidents effectively.
  • Lead and coordinate incident response and operational recovery efforts to ensure timely resolution and resilience against cybersecurity events.
  • Oversee and enhance key security systems (firewalls, IDS/IPS, endpoint protection, SIEM, etc.) to maintain a strong defense posture.
  • Establish and maintain KPIs, and prepare regular reports on incident trends, vulnerabilities, and overall security effectiveness for executive leadership.
  • Evaluate emerging technologies, perform regular vulnerability testing, and implement improvements to strengthen security capabilities.
  • Partner with internal departments, third-party vendors, and leadership to align on security goals and ensure effective communication.
  • Stay current on cybersecurity risks and trends, advising leadership on potential impacts and recommended strategies.

Benefits

  • Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
  • ACC does not participate in Social Security.
  • ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
  • Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.
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