About The Position

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team & Role As a Director, Information Security Operations leading the Network Security Governance & Standards team within the Network Security function, part of the Information Security Office (ISO), you will partner with other security professionals to improve the network security governance processes, metrics, standards, network security request process modernization, and many other aspects of the network security program. You will determine methods and procedures on new assignments as a strategic leader within the organization. You will work on significant and unique issues where analysis of situations or data requires an evaluation of risk and controls to ensure security of our products and customers! In addition to a deep technical understanding of network security, information security governance/standards/exception frameworks, and request/change tracking system design expertise, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.

Requirements

  • Bachelor of Computer Science/Engineering or Information Technology or experience in related fields
  • Ability to lead oneself and a team independently with minimal guidance and effectively leverage diverse ideas, experiences, and perspectives to the benefit of the organization
  • Experience with agile development/program management methodologies
  • Knowledge of business concepts and information security tools and processes that are needed for making sound decisions in the context of the company's business
  • Demonstrated network security related experience
  • Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
  • Excellent problem solving, communication, and collaboration skills
  • Demonstrated knowledge, inclusive of development experience, of change/network security request systems (e.g., Service Now)
  • Significant experience and/or deep expertise with several of the following: Information Security Policy, Standards, Procedures, and Engineering Specifications
  • Network security tooling and design experience
  • Information Security Risk Assessment processes
  • Information Security governance and control processes
  • Metrics creation and reporting
  • Management of developer teams to drive security/process related outcomes
  • ServiceNow administration/development/process creation
  • Management of exceptions to security standards
  • NIST and ISO 27000 Standards

Nice To Haves

  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Security Manager (CISM)
  • Applicable SANS Certifications
  • Industry and tool certifications related to network security tooling/processes/governance

Responsibilities

  • Oversee project and operational work, while guiding and transferring knowledge to more junior team members
  • Function as an escalation point for operational work handled by more junior staff on the team, managing and resolving issues independently
  • Leverage network security and tool/process specific knowledge as well as organizational and industry knowledge to resolve complex technical/process/people problems.
  • Partner with leadership to set direction for the future of network security program, while ensuring an accurate understanding and in-depth knowledge of daily operations to enhance and improve information security processes and controls
  • Drive the development and reporting of network security related metrics
  • Drive the modernization of network security request processes, including overseeing the development of the request process/flows
  • Oversee the team handling day-to-day network security interactions, inclusive of questions and requests inbound to the ISO from business partners and other stake holders
  • Bring a deep understanding of network security, cybersecurity governance frameworks, and emerging risks to guide team members and embed learning and innovation in the day-to-day of the network security governance team

Benefits

  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
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