Director in Training

Chick-Fil-A Elmhurst • Elmhurst, IL

100d

About The Position

Interested in a hospitality or customer service career? Chick-fil-A is the only food company to make it in the top 10 'Customer Service Hall of Fame'. If you are currently in a customer service or restaurant leadership position or you have experience and are looking for an opportunity to develop your leadership skills in a fast-paced, quality-focused environment, we have an opportunity for you to grow with our company.

Requirements

• Leadership experience, or displays strong leadership characteristics
• Basic computer competency

Nice To Haves

• Experience in customer service management
• Hospitality leadership experience
• Experience with cash management systems

Responsibilities

• Manages breaks and shift operations and task completion to set the next shift up for success.
• Ensures all restaurant policies and procedures are being followed by team members and leadership while providing a positive, encouraging environment.
• Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels.
• Communicates employee performance and policy/procedure violations to the Leadership Team.
• Must be an excellent coach, communicator and team builder.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Complete understanding of each key position in operations.
• Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50lbs.
• All other duties as assigned.

Benefits

• Sundays Off
• Flexible Scheduling
• Work/Life Balance - We pay so you can afford to work only 40 hours per week if you prefer, overtime also available if desired
• Competitive pay and Raises following completion of training and development of additional skills
• Retirement plan – 401k with company matching contribution
• Affordable Medical, Dental, & Vision available
• Advancement opportunities – industry-leading leadership development
• Scholarship Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees