Director in Training

Cooper Connect • Brecksville, OH

1d

About The Position

Chick-fil-A is a people-first company, dedicated to pursuing excellence and striving to make a positive impact through delicious food and hospitality. This opportunity provides a career path that is customized to your strengths within the most highly-esteemed restaurant chain in the nation.
Operator Casey Hughes, our brand-new operator, brings 20+ years of professional leadership experience and a passion for developing others and building teams. Casey has a passion for Chick-fil-A's brand and legacy, team building, and leadership development.
Our mission is to care for our guests, our team, and our community. Every role in our restaurant matters because details matter: every smile, every meal, every interaction. Together, we strive to create a place where hospitality and excellence come alive every day.
Chick-fil-A Broadview Heights, is a brand new location that is projected to opening March 2026 with exciting opportunities for growth and advancement in Ohio.
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
Excellent Team Culture
Front of House and Back of House opportunities are available

Requirements

• 1+ year of Leadership experience
• Open Availability
• Passion for Chick-fil-A's values
• Team-oriented, adaptable, dependable, and a strong work ethic
• Positive attitude
• Coachable
• Ability to communicate effectively

Nice To Haves

• Hospitality experience (preferred)

Responsibilities

• Provide the highest quality of guest service and satisfaction through all contact points
• Provide hospitality and positive influence within your team and the community
• Deliver operational excellence, working in all aspects of the restaurant to gain critical experience and knowledge of how to effectively operate a multi-million dollar business
• Work with high-performance teams, with ongoing coaching and mentorship
• Work in an environment that ensures and promotes food & team safety

Benefits

• Flexible Schedules
• Closed Sundays
• Tuition Discounts to Over 100 Colleges
• College Scholarships Available
• Meal Allowance
• Full-time Benefits (vary by position)
• Training and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed