Director, Implementation Services

Corebridge Financial • Houston, TX

2d • Hybrid

About The Position

The Director reports to the Vice President of Plan Services, which consists of Implementation, Shared, and Systems & Data Services and is an extremely fast-paced and dynamic department. The work requires a great deal of flexibility, attention to detail and quality is paramount given the group level exposure. What you need to know: Provides leadership and direction for institutional teams supporting project and maintenance tasks. Implementation Services teams Systems & Data Services teams Shared Services teams Primary functions across the teams are high impact/high exposure and include the following group level functions: onboarding new plans, plan and service-related changes, data / payroll onboarding and maintenance, Agreements, and Deconversion activities. The position partners across the organization with various departments, levels and our field force to serve our annuity and mutual fund group clients. Maintaining readiness metrics and supporting senior management through data driven decisions, information dashboards, and executive level reporting. Implement process improvements to increase the efficiency and quality of work generated by your teams. Monitor capabilities to ensure market competitiveness. Consult with business area senior leaders to identify core business objectives, gauge existing business performance, identify performance gaps and develop strategies to close those gaps. Provide mentoring, coaching and instruction to Business Champions, Black Belts, Green Belts, and team members across a portfolio of business improvement initiatives. Be a change agent and work to instill a culture of diversity and thought leadership throughout the organization.

Requirements

• 5+ years of onboarding defined contribution plans
• 5+ years of management experience
• 5 years of leading a project-based team preferably in transition services for defined contribution plans
• Proven leadership and management capabilities
• Process management and workflow improvement experience
• Understanding of the group mutual fund/annuity business offered within Defined Contribution Plans
• Ability to manage multiple issues and projects simultaneously involving various business units and levels within the organization
• Demonstrated flexibility and adaptability
• Excellent relationship management skills
• Strong negotiation and decision-making skills
• Previous sales presentation skills
• Demonstrated strategic thinking and visioning on future functionality required to remain competitive

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees