Director, Identity and Access Management

Zayo Group • Aurora, CO

269d • $137,600 - $196,550

About The Position

Zayo is seeking an experienced and knowledgeable Director, Identity and Access Management (IAM) to oversee our Workforce IAM, Identity Governance and Administration (IGA), and Privileged Access Management (PAM) platforms. The Director, Identity and Access Management (IAM) will provide strategic direction, leadership, and operational excellence to protect our organization from cyber threats and ensure the security of our products throughout their lifecycle. The ideal candidate will have a deep understanding of IAM practices and a proven track record of managing complex IAM solutions. The Director, Identity and Access Management is critical to ensuring secure access to our systems while maintaining compliance and operational efficiency.

Requirements

• Bachelor's degree in computer science, cybersecurity, programming, database administration, or a related field.
• Possession or progress towards certifications such as CISSP, CISM, ISC2, ISACA, SANS GIAC, CompTIA, ITIL.
• Minimum of nine (9) years of experience in systems administration and security aspects of information systems, computer networking, telecommunications, systems development and management.
• Extensive experience in Identity Access Management product and platform management, with a focus on managing IAM programs in a leadership role.
• Demonstrated experience in overseeing deployment of multiple products across Workforce IAM, IGA and PAM product portfolios.
• Familiarity with solutions on enterprise level IAM programs when it comes to user experience, friction and adoption challenges.
• Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

Responsibilities

• Lead the administration and optimization of Workforce IAM, IGA, and PAM platforms.
• Ensure the integration of IAM solutions with existing IT infrastructure and applications.
• Monitor and evaluate platform performance, implementing enhancements as necessary.
• Oversee the management services for IAM platforms, ensuring they meet organizational needs and service level agreements (SLAs).
• Develop and implement policies and procedures for IAM processes and governance.
• Conduct regular assessments of IAM services to identify areas for improvement.
• Define key performance indicators (KPIs) and metrics to evaluate the effectiveness of IAM initiatives.
• Develop and maintain comprehensive reporting mechanisms to provide insights on access trends, compliance status, and risk assessments.
• Prepare and present regular reports to senior management and stakeholders on IAM performance and strategic initiatives.
• Collaborate with stakeholders to define IAM strategy and roadmap aligned with business objectives.
• Stay abreast of industry trends, emerging technologies, and regulatory requirements to inform IAM strategy.
• Manage a team of IAM professionals, providing mentorship, guidance, and support for career development.
• Foster a culture of continuous improvement and innovation within the IAM team.
• Identify and mitigate risks related to identity and access management.
• Conduct regular audits and assessments to ensure compliance with internal policies and external regulations.
• Work closely with IT security, compliance, and other relevant teams to align IAM initiatives with organizational security strategies.
• Serve as the primary point of contact for IAM-related inquiries and escalations.
• Oversee managed services, including vendor performance, adherence to SLAs, and tracking of KPIs to ensure high-quality delivery and alignment with IAM program goals.

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Specialty Trade Contractors
• Education Level: Bachelor's degree