Director IAM

MGM Resorts International

128d

About The Position

The Director of Identity and Access Management will lead the strategy, design, implementation, and ongoing management of IAM technologies across the MGMRI enterprise. This role serves as both a technical expert and strategic leader, overseeing a team of IAM analysts, engineers, and architects to deliver secure, scalable identity solutions across cloud and hybrid environments. Key responsibilities include driving IAM initiatives such as Customer Identity and Access Management Identity lifecycle management, authentication, access controls, and privileged access management, while aligning with broader InfoSec and business objectives. The ideal candidate brings deep expertise in IAM tools (e.g., Microsoft Entra ID, Okta, Transmit Security, Ping Identity), strong knowledge of security frameworks (e.g., NIST, HIPAA, ISO 27001), and a hands-on leadership style with the ability to operate in a fast-paced, collaborative environment. This individual must be a proactive, solution-oriented team player who can influence at all levels and stay ahead of evolving identity and security trends.

Requirements

• Bachelor’s degree in Information Technology, Information Security, or related field – required.
• 5+ years of Hands-on experience building and leading Customer Identity and Access Management (IAM) platforms and managing technical teams.
• Extensive experience designing and implementing CIAM solutions in enterprise environments, with strong knowledge of identity lifecycle, access control, authentication, and hybrid cloud security.
• Minimum 10 years of experience in IT and information security, with 5+ years of leadership experience.
• Familiarity with public cloud platforms (e.g., Azure, AWS, GCP) and Continuous Integration/Continuous Delivery (CI/CD) practices preferred.
• Experience with IAM tools such as Okta, Entra ID, Transmit Security & Ping Identity preferred.
• Industry certifications like CISSP, CISM, or CCSP highly valued.
• Strong problem-solving, decision-making, project management, and organizational skills.
• Excellent cross-functional collaboration and stakeholder communication abilities.
• Proficient in MS Office (Outlook, Excel, PowerPoint) and internet research.
• Customer-focused mindset and ability to work effectively in fast-paced, deadline-driven environments.

Nice To Haves

• Experience with IAM tools such as Okta, Entra ID, Transmit Security & Ping Identity preferred.
• Familiarity with public cloud platforms (e.g., Azure, AWS, GCP) and Continuous Integration/Continuous Delivery (CI/CD) practices preferred.

Responsibilities

• Lead strategy, architecture, and implementation of comprehensive CIAM strategy that supports business growth, enhances customer engagement, and ensures data privacy.
• Prioritize customer experience in CIAM initiatives, ensuring seamless registration, login, Identity Orchestration and profile management processes.
• Ensure that CIAM solutions can scale to meet the demands of a growing customer base and provide high availability.
• Stay informed on industry trends and internal system changes to assess impact on IAM tools, processes, and training.
• Evaluate, design, and test IAM technologies to ensure secure, scalable, and cost-effective solutions.
• Provide strategic and technical guidance to operations teams for proactive monitoring, support, and incident resolution.
• Serve as a senior escalation point (Level 3 Support) and lead root cause analysis for service issues and maintenance activities.
• Oversee IAM technology deployment, including engineering and integration across enterprise and customer-facing platforms.
• Collaborate with InfoSec, IT, and business partners to align IAM efforts with organizational objectives.
• Guide IAM integration for new tools and systems, including configuration, debugging, and deployment.
• Manage performance of internal and external IAM service providers, ensuring high-quality service delivery.
• Identify and drive opportunities for continuous improvement across the IAM ecosystem.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees