Director IAM Operations, Audit & Compliance

About the position

The Director of Identity and Access Management (IAM) will lead the design, implementation, and ongoing management of IAM and related technologies across MGM Resorts International. Serving as a technical expert in identity management, authentication, directory services, and PKI across hybrid environments, this role will also provide strategic leadership to a high-performing team of IAM analysts, engineers, and architects. The ideal candidate is a hands-on, self-motivated professional with strong interpersonal skills, capable of driving the enterprise IAM strategy, embracing emerging technologies, and operating effectively in a fast-paced, dynamic environment.

Responsibilities

• Lead the strategy, architecture, and global management of IAM and Directory Services, staying current with industry trends and internal system changes to ensure secure, reliable operations.
• Evaluate, develop, and test IAM technologies, providing cost-effective recommendations aligned with business and IT requirements.
• Offer ongoing technical guidance to operational teams for proactive system monitoring, management, and support.
• Collaborate effectively with InfoSec, IT, and business stakeholders to align IAM initiatives with broader organizational goals.
• Lead Level 3 support for operational issues, utilizing monitoring tools and custom scripts to ensure IAM environment health.
• Oversee root cause analysis, incident response, maintenance, upgrades, and post-mortem reviews to maintain system stability.
• Direct teams in the proactive monitoring and management of IAM infrastructure and related services.
• Design, engineer, implement, and manage IAM technologies and integrations.
• Advise IT partners on configuration, deployment, and troubleshooting of applications requiring IAM integration.
• Ensure service quality from internal and external partners, identifying optimization opportunities and providing feedback for continuous improvement.
• Perform additional responsibilities as assigned to support IAM and InfoSec objectives.

Requirements

• Bachelor's degree in a related field or equivalent experience required.
• 5+ years of experience in IT and Information Security, with a focus on IAM platforms and team leadership.
• Proven success in building, deploying, and managing enterprise IAM strategies and solutions.
• Hands-on expertise with IAM tools (e.g., SailPoint, Okta, Azure AD, BeyondTrust, Ping Identity).
• Skilled in IAM operations, application onboarding, audit response, and access lifecycle management.
• Experience supporting hybrid/cloud environments (Azure, AWS) and integrating IAM with enterprise systems.
• Strong background in incident management, root cause analysis, and Level 3 support.
• Effective leader with experience mentoring technical teams and collaborating across InfoSec, IT, and business units.
• Strong project management, problem-solving, and communication skills in fast-paced environments.

Nice-to-haves

• Industry certifications (CISSP, CISM, CCSP) preferred.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.