Director I, Advanced Analytics

Liberty Mutual Insurance • Boston, MA

14h

About The Position

Do you want to lead a high-performing analytics team and deliver insights that improve outcomes for our customers when they need us most? The Casualty Claims Analytics team partners with USRM Casualty Claims (Field, Operations, and Process leaders) to solve operational and strategic problems, deliver trusted performance metrics, and drive data‑led process improvements.
Role summary
The Director I will manage a team of analysts and lead higher‑complexity analyses and migration of scheduled code/reports to new data architecture. This person will partner with senior management and executives to frame questions, provide clear recommendations, and drive measurable improvements in accuracy, care, speed, and operational efficiency.

Requirements

• Master's degree in Mathematics, Economics, Statistics or other quantitative field preferred. Ph.D. helpful given quantitative work they are leading.
• Minimum 8, typically 10, years' experience; must have exceptional planning, analytical, decision-making and project management skills.
• Expert knowledge of data sources, tools and business drivers.
• Knowledge of statistical techniques required. Industry knowledge critical.
• Intermediate SQL, SAS, or Python programming for data analysis and tool development preferred.

Responsibilities

• Lead, mentor, and grow a team of ~4 analysts; set priorities, review work, manage performance, and ensure high quality and timely delivery.
• Own and perform advanced analytics projects that influence executive decisions and operational strategy.
• Lead the migration of scheduled code, processes, and recurring reports to the new data environment; own the migration plan, timelines, testing, validation, and rollback procedures.
• Translate analytical findings into pragmatic recommendations and drive implementation in partnership with stakeholders.
• Partner with Operations and Process to identify, scope, quantify, and implement process or technical improvements.
• Manage moderate-to-complex projects and ad hoc executive requests; communicate status, risks, and outcomes clearly to leadership.

Benefits

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
• Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Director