Director Human Resources Operations

Knapp Inc•Kennesaw, GA

51d•Hybrid

About The Position

The Director HR Operations serves as a key strategic leader within the HR function, responsible for driving operational excellence while aligning HR processes with KNAPP’s global and regional business objectives. This role oversees core HR operations—including payroll, compensation and benefits, HRIS administration, and onboarding—while shaping long-term strategies that enhance workforce experience, compliance, and organizational performance. The Director will act as a trusted advisor to senior leadership and play a pivotal role in guiding and developing the HR Operations team to deliver scalable, innovative solutions.

Requirements

Bachelor’s degree in HR, Business Administration, or related field; Master’s degree a plus.
8+ years of progressive HR experience, including 3+ years in a senior leadership role.
Proven expertise in payroll, compensation, benefits, HRIS systems, and onboarding within a global or multi-site organization.
Strong strategic thinking, analytical, and project management skills.
Demonstrated ability to lead and develop teams in a fast-paced, evolving environment.
Experience with HR technology platforms required. Experience with ADP WFN and/or SAP SuccessFactors highly preferred.
Exceptional communication and influencing skills with the ability to engage stakeholders at all levels.
Authorization to work in the U.S.
Passport or ability to obtain passport
Professional office etiquette is required at all times
Travel up to 10% required
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 30 pounds

Nice To Haves

Certifications such as CCP, CEBS, or CPP highly preferred. SHRM-SCP/CP or SPHR/PHR a plus.
Experience with multi-state payroll required, experience with CA highly preferred, experience with Canada and Mexico a big plus.
Experience as an HR Generalist and/or Talent Acquisition Specialist a plus.

Responsibilities

Develop and execute a comprehensive HR operations strategy that supports KNAPP’s growth and transformation goals.
Partner with VP HR and business leaders to align operational priorities with organizational objectives.
Drive digital transformation initiatives within HR operations, leveraging technology for efficiency, scalability, and data-driven decision-making.
Oversee payroll operations ensuring accuracy, timeliness, and compliance across multiple jurisdictions.
Design and manage competitive compensation and benefits programs that attract and retain top talent.
Ensure robust HRIS governance, reporting, and analytics to enable workforce insights and predictive modeling.
Oversee onboarding ensuring a robust and positive experience for new employees.
Lead the maintenance of compliance with global, federal, and state employment laws, regulations, and internal policies.
Implement risk mitigation strategies and internal controls for HR processes.
Respond to audits or other compliance requirements/requests.
Build, mentor, and develop a high-performing HR Operations team, fostering a culture of accountability, collaboration, and continuous improvement.
Establish clear performance metrics and career development pathways for team members.
Lead continuous improvement initiatives to streamline HR processes and enhance employee experience.
Champion automation and self-service solutions to improve efficiency and scalability.
Serve as a key liaison between HR Operations and other business units, ensuring seamless integration of HR services.
Provide strategic guidance and operational insights to executive leadership.
Perform all other duties as assigned

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering