Director, HR Operations

Samsung • Plano, TX

218d

About The Position

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

Requirements

• Minimum 12 years of related experience and a Bachelor's degree, or 10 years and a Master's degree, or a PhD with 7 years' experience.
• Proven leadership capability.
• Ability to enhance or improve process and support.
• Experience with Workday HRMS.
• SPHR or similar HR certification.

Responsibilities

• Responsible for the strategic alignment and management of the entirety of the Tier I HR Operations team.
• Direct oversight of Tier I - Front Office Operations Team, consisting of 11 team members.
• Direct oversight of Tier I - Back Office Operations Team, consisting of 8 team members.
• Set goals and objectives for the team and oversee performance, ensuring service delivery and processes are managed efficiently.
• Implement appropriate business processes and internal controls, developing collaborative relationships with other HR teams and business units.
• Define and create processes to mitigate operational inefficiencies and deliver a seamless experience.
• Ownership of Indirect Contractor Asset Management including approval, procurement, shipment and asset disbursement.
• Centralized Benefits Administration across both DS/DX subsidiaries.
• Execution of other duties as assigned by Sr. Management.

Benefits

• Medical, Dental, Vision, Life Insurance.
• 401(k).
• Employee Purchase Program.
• Tuition Assistance (after 6 months).
• Paid Time Off.
• Student Loan Program (after 6 months).
• Wellness Incentives.
• MBO bonus compensation based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree