Director, HR Business Partner

Emory Healthcare•Tucker, GA

16d•Onsite

About The Position

As the Director, HR Business Partner (HRBP), you will play a pivotal role in enhancing and optimizing the HR service delivery framework supporting an operating unit within a division. You will be responsible for designing, implementing, and managing HR service delivery strategies and initiatives to ensure that business objectives are met, ensuring leaders and employees receive the highest level of service and support. Responsible to partner with the people operations team, which includes HR Service delivery consultants (HRBP), talent development, talent acquisition, and workplace services, to support the manager and employee population. This position is critical to maintaining a positive employee experience and contributing to the achievement of our organizational goals.

Requirements

Bachelor's degree in human resources, Business Administration, or a related field (Master's degree preferred)
At least six (6) years of HR leadership experience, with a minimum of 3 years in HR service delivery or shared services roles preferred
Previous supervisory experience desired.
Strong understanding of HR processes, technology, and best practices
Excellent leadership, communication, and interpersonal skills
Proven track record in process improvement and project management
Knowledge of HR and healthcare compliance and regulations
Exceptional problem-solving and critical-thinking abilities

Nice To Haves

Certification in HR (e.g., PHR, SPHR) is a plus
Previous experience in healthcare and/or highly matrixed organization preferred
Familiarity with HRIS and workforce management systems
Change management expertise

Responsibilities

Service Delivery Strategy: Partnering with HR, People Services, develops and execute a comprehensive HR service delivery strategy that aligns with Emory Healthcare's objectives and promotes a culture of excellence in HR services to include: Identify solutions for improving employee experience, promoting organizational culture, employee engagement, succession planning efforts, developing leaders, and retention of critical talent with alignment to our company's cultural values
Provide support to client groups on various HR-related areas such as onboarding, benefits, performance management, and training opportunities
Guide new managers to strengthen and support their leadership skills in performance coaching, addressing difficult conversations, and general employee relations challenges & opportunities
In support of systemwide HR operational procedures ensures client group awareness and compliance on such as merit and bonus, leave management administration, and employee relations recommendations within
Partner with the people operations team to assist with identifying solutions for improving succession planning efforts, employee engagement, and retention of talent aligning with our company's values
Process Improvement: Continuously assess and optimize HR service delivery processes, systems, and procedures to enhance efficiency and effectiveness while maintaining compliance with legal and industry standards
Team Leadership: May lead a team of HR professionals, providing guidance, mentoring, and support to ensure the delivery of exceptional HR services
Service Metrics: Define and track key performance indicators (KPIs) to measure the success and quality of HR service delivery, regularly reporting on performance and recommending improvements
Compliance and Risk Management: Ensure that HR service delivery practices adhere to all relevant laws, regulations, and policies, mitigating potential risks and maintaining data security
Change Management: Lead change management initiatives related to HR service delivery improvements, ensuring a smooth transition for employees and HR staff
Employee Support: Provide a point of escalation for complex employee inquiries or issues, demonstrating empathy and professionalism in resolving concerns
Partners with EHC HR Communities of Expertise, to support and cultivate positive employee relations
Budget Management: Supports and may manage the HR service delivery budget, controlling costs while optimizing service quality
Employee Development: Encourage professional development and growth of HR service delivery team members through training, coaching, and performance feedback