Director, Hourly Supported Community Living

Easterseals Iowa • Des Moines, IA

1d

About The Position

Easterseals is seeking an operational leader to take the helm of our Hourly Supported Community Living program. This role demands a unique mix of strategic management and hands-on engagement! You will be responsible for the financial health and regulatory compliance of the department while serving as a direct mentor to our Direct Support Professionals and a tireless advocate for our clients. If you are a disciplined individual who leads from the front and thrives in a fast-paced, people-focused environment, we invite you to apply!

Requirements

• Bachelor’s degree in therapeutic recreation, family services, social work, special education, or other related fields preferred or equivalent relevant experience or equivalent combination of education and experience.
• Previous supervisor experience preferred.
• Certification in Adult and Child CPR, First Aid, and Mandatory Reporter, or the ability to receive certification during the first 90 days of employment.
• Demonstrated belief in Positive Behavior Support mythology and practice.
• Ability to effectively solve problems and handle emergencies.
• Excellent written and verbal communication skills, including public speaking.
• Ability to work under pressure, maintain accuracy, and meet deadlines.
• Ability to work with team members, clients, and the public in a professional and concerned manner.
• Ability and willingness to be available to direct reports for non-traditional hours throughout the year, as required, including weekends and evenings
• Possession of or ability to obtain a valid Iowa Chauffeur’s License and maintenance of an excellent driving record.
• Access to reliable Transportation for regular participation in work.
• Insurable under Easterseals vehicle insurance policy
• The application process consists of 1st phone interview with the Recruitment & Talent Development Coordinator and 2nd Team Leader interview.

Nice To Haves

• Previous supervisor experience preferred.
• Bachelor’s degree in therapeutic recreation, family services, social work, special education, or other related fields preferred or equivalent relevant experience or equivalent combination of education and experience.

Responsibilities

• Perform full range of leadership duties including, but not limited to: keep team members informed of and actively support agency activities, strategic goals and challenges; coach and counsel team members; ensure department is staffed with competent and qualified team members; work with team members to ensure their personal and professional development; provides recognition to team members for positive work performance and addresses performance concerns as needed; ensure compliance with Agency policies.
• Manage day-to-day operations of programs, filling in as needed to ensure quality.
• Develop, implement, and monitor quality controls to ensure that department goals are met.
• Evaluate programs and make recommendations for program improvement/change, which will meet the needs of people who have disabilities.
• Identify opportunities for program growth and expansion.
• Recruit program clients as needed to meet departmental goals, objectives, and budget expectations.
• Ensure programming is operational outside of business hours, evenings, and weekends.
• Develop and maintain a complete understanding of Medicaid HCBS rules and regulations.
• Full understanding of financial impact, program, and reporting requirements of funding sources, grants, contracts, and applicable accreditation agencies; ensure requirements are adhered to.
• Maintain positive relationships with funders and other public and private agencies to ensure ongoing support of programs and services to people with disabilities.
• Prepare and make recommendations on the department’s annual budget; monitor and analyze monthly financial performance against the approved budget and make necessary recommendations to ensure budget expectations are met.
• Maintain department Balance Score Card.
• Ensure accreditation requirements are met.
• Represent Easterseals at meetings and/or give presentations.
• Participate as an active member of professional and/or civic/service organizations.
• Ensure that policies and procedures are adhered to and timelines are met.
• Identify and follow up with potential funding sources in accordance with established policy.
• Remain current on issues related to programs supervised, including trends, funding issues, and services to people with disabilities.

Benefits

• Competitive wage and benefits, including medical, dental, vision, employer-paid life insurance/accidental death and dismemberment/long term disability insurance, and a 403(b) Tax Deferred Retirement Plan offered to all full-time employees
• 20 days of PTO in the first year, increasing to 25 days of PTO in the second year, which we not only let you take, but expect you to take off!
• An additional 8 paid holidays
• A culture that promotes from within for advancement opportunities
• A supportive and flexible team working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees