Director Hotel Operations - Full Time (Tropicana Atlantic City)

Caesars Entertainment•Atlantic City, NJ

About The Position

Responsible for the overall operation of the Hotel at Tropicana Atlantic City, including Front Desk, Front Services, VIP check-in, Parking and Health Spa.

Requirements

NJ KEY QUALIFIER LICENSE NEEDED. MDF will be sent.
Bachelor’s degree or equivalent experience in Hotel Operations preferred.
Minimum five years hotel management experience.
Minimum three years resort hotel experience.
Thorough understanding of profit and loss statements and budgetary procedures
Must have demonstrated knowledge of hotel and housekeeping operations
Strong communication, supervisory and organizational skills
Must be able to report and communicate department operations to all levels of employees and management
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Must be able to manage in a diverse, fast-paced, deadline driven, multi-project operation
Ability to prioritize and flex to accommodate last minute requests and changes required

Responsibilities

Assist in developing long-range planning goals, including capital needs for new technology, manpower needs and product needs that will support the growth of the operation
Assist in the creation and execution of the budget; develop and implement cost control and revenue enhancement
Structure objectives toward the attainment of established financial and customer service goals
Establish standards of performance for departmental managers and supervisors
Ensure coordination of Hotel Operations with other departments for the highest degree of customer satisfaction and efficient operation
Maintain up to date knowledge of industry trends and make recommendations for implementation
Responsible for weekly, monthly and annual forecasts and reporting results to Finance and senior management
Lead the hotel operations division with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
Identify compliance risks and take actions necessary to eliminate or minimize risks.
Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.