Director, Hosting & Cloud Services

Genmab•Plainsboro Township, NJ

About The Position

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Director of Hosting & Cloud Services will set the strategic direction, service decisions, and operating model for enterprise hosting and cloud services across private and public cloud environments (AWS primary; Azure secondary). This senior role can be based in New Jersey (US), the Netherlands, or Denmark, and will lead cost-optimized, reliable, and scalable hosting services for business-critical applications. This leader will manage a small, distributed global team and govern an MSP (HCL), while partnering closely with the Cloud Platform team to deliver supportable, enterprise-grade services that application teams can confidently consume. This role will also enable strategic AI investments, including Anthropic, by provisioning and operating the cloud foundations required for development and production implementation of agentic AI.

Requirements

Bachelor’s degree in computer science, Engineering, or related field (master’s preferred).
12+ years of experience in infrastructure/hosting/cloud roles, including senior leadership responsibility and global or distributed teams.
Deep understanding of hosting and virtualization technologies and hybrid hosting models.
Strong AWS experience (primary) and familiarity with Azure; ability to evaluate trade-offs across services and designs.
Conversant in cloud-native patterns beyond IaaS and strong understanding of hybrid networking considerations.
Proven experience managing vendors/MSPs with clear governance, KPIs, and accountability (experience with HCL or similar MSP a plus).
Track record of cost optimization and financial discipline in cloud/hosting environments; Pharma/life sciences experience preferred but not required.

Responsibilities

Strategic Roadmap:
Develop and implement the Hosting & Cloud Services strategy aligned to enterprise priorities, including a multi-year roadmap and near-term execution plan.
Define workload placement principles and decision frameworks (private vs public cloud; AWS vs Azure) with clear trade-offs across cost, security/compliance, resiliency, performance, and time-to-deliver.
Maintain a forward-looking view of cloud trends beyond IaaS, including cloud-native approaches and hybrid networking considerations.
Hosting & Cloud Service Management:
Oversee hybrid hosting services spanning private virtualization technologies and public cloud platforms (AWS primary; Azure secondary).
Establish an enterprise service catalog and standard patterns (reference architectures) that enable application teams to adopt consistent, supportable solutions.
Ensure hosting/cloud services meet availability, performance, scalability, and recoverability requirements for business-critical applications.
Operational Excellence & Reliability:
Drive automation and standardization in service delivery (monitoring/observability, patching, incident/problem/change processes, capacity management).
Embed security, compliance, and operational readiness into hosting/cloud services by partnering with Security, Architecture, and Network teams.
Improve service maturity through measurable outcomes (e.g., defined SLAs/SLOs, reduced repeat incidents, improved monitoring coverage, predictable delivery).
Cost Optimization & Vendor/MSP Governance:
Own cloud and hosting financial management and cost optimization (budgeting/forecasting, transparency, tagging standards, rightsizing, commitment strategies, waste elimination).
Build a FinOps operating model with measurable outcomes and executive visibility into cost drivers and savings delivered.
Manage and optimize the MSP (HCL) relationship to outcomes - scope, performance, escalations, and cost effectiveness - while ensuring internal ownership of strategic decisions.
Cloud Platform Partnership & Enterprise Service Model:
Partner closely with the Cloud Platform team to deliver reusable, enterprise solutions that application teams can consume with clear support boundaries and a consistent experience.
Formalize the currently strong but ill-defined relationship into a durable operating model (clear RACI, intake/consumption process, shared roadmap alignment, SLAs/SLOs, and escalation paths).
Ensure landing zones, shared services (IAM patterns, logging/monitoring, patching baselines), and hybrid networking patterns are supportable and operated to enterprise standards.
AI Enablement and Team Capability Maturity:
Enable strategic AI investments, including Anthropic, by provisioning and operating the hosting/cloud foundations required for development and production implementation of agentic AI.
Partner with AI, Data, Security, and Architecture teams to define production-ready patterns for AI workloads (secure environments, connectivity, scalability, observability, and cost guardrails).
Lead, mentor, and grow a small, distributed global team; drive a maturity plan that includes strategic hiring, targeted consulting partnerships, and optimized MSP usage to raise technical capability.

Benefits

401(k) Plan: 100% match on the first 6% of contributions
Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses

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