Director, Hospital Billing

Capital Health (US) • Lawrence Township, NJ

1d

About The Position

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Scheduled Weekly Hours: 40 Position Overview SUMMARY Provides operational leadership for all hospital billing functions, including inpatient, outpatient, emergency, and ancillary services. This role is accountable for billing accuracy, timeliness, compliance, and optimization of net patient revenue. Director oversees billing operations across revenue cycle and ensures alignment with regulatory requirements, payer contracts, and organizational financial goals. Collaborates closely with Finance, Revenue Integrity, HIM/Coding, CDI, Patient Access, Utilization Review, Denials Management, Compliance, and Information Technology to ensure efficient billing workflows and optimal cash flow.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in business, finance, accounting, or related discipline preferred.
• Ten years hospital billing and three years management experience required.
• Strong understanding of ICD-10/CPT coding, revenue codes and medical terminology.
• Strong critical thinking and problem-solving skills.
• Ability to work independently and execute multiple projects while managing team members.
• Strong attention to detail to ensure accuracy.
• Excellent verbal, written, and interpersonal communication skills
• Proficient in Microsoft Office.

Responsibilities

• Directs all hospital billing activities for inpatient and outpatient services.
• Oversees billing functions including claim generation, edits, corrections, and final submission.
• Ensures accurate and timely billing in accordance with CMS, payer, and contractual requirements
• Standardizes billing workflows across facilities to ensure consistency and scalability.
• Accountable for billing-related KPIs such as clean claim rate, billing lag, days in accounts receivable (AR), and claim rejection and denial rates.
• Partners with Revenue Integrity and Denials teams to reduce preventable billing errors.
• Supports net revenue forecasting and variance analysis.
• Drives initiatives to improve cash flow and reduce AR aging.
• Ensures compliance with CMS billing regulations, Medicare/Medicaid billing rules, payer contract requirements, and Federal and state healthcare regulations.
• Leads billing compliance audits and corrective action plans.
• Collaborates with Compliance and Legal to mitigate billing risk.
• Maintains audit readiness and documentation standards.
• Manages development, implementation, and continuously evaluates the need for revision to departmental policies and procedures.
• Oversees hospital billing workflows within the EHR and billing systems.
• Collaborates with IT and Revenue Cycle leadership on system configuration, upgrades, testing, and optimization.
• Drives automation and standardization to reduce manual intervention and rework.
• Leads and develops billing managers, supervisors, and staff.
• Establishes performance standards, productivity benchmarks, and quality expectations.
• Fosters a culture of accountability, compliance, and continuous improvement.
• Oversees development and presentation of hospital billing performance dashboards and reports to executive leadership.
• Provides insight into billing trends, risks, and improvement opportunities.
• Supports strategic planning, budget development, and resource allocation.
• Interviews, hires and trains employees as well as plans, assigns and directs workloads; appraises performance; addresses complaints and resolves problems.
• Oversees training of new personnel as documented by completion of new hire competency checklists.
• Performs other duties as assigned.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED