Director Hospice and Palliative Care

Franciscan Alliance • Indianapolis, IN

1d

About The Position

The Hospice and Palliative Care Clinical Director is a nurse administrator for one or more services, product lines, programs, departments, campuses, or other specialty areas of nursing practice within Franciscan Alliance, in addition to providing leadership and direction to the System Level Hospice Service Line. This registered nurse engages in the specialty practice of nursing administration and is a strategic thinker with administrative accountability for all professional nurses and other employees, to foster a culture of clinical excellence, innovation, transformation, and engagement. Core responsibilities of the Director include clinical care delivery; healthy work environment; resource management, including human, financial, material, and technological; quality and safety; health outcomes; population health management; legal and regulatory compliance; and advocacy. This position serves as the designated administrator of hospice and assumes overall responsibility for recruiting and retaining and ensuring employee engagement, prepares and forecasts budgets and strategic plans, oversees quality assurance programs, ensures regulatory compliance and financial targets of the hospice program. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Responsible for the clinical and operational direction of assigned programs and departments; monitors customer satisfaction and patient safety, ensuring high-quality service to patients served.

Requirements

• 2 years Recent experience as a director for an accredited hospice program in the US. - Required
• Registered Nurse (RN) - State Licensing Board - Required

Nice To Haves

• 4+ years experience as a manager for an accredited hospice program in the US - Preferred
• Master's Degree Healthcare/Business/Related Field - Preferred

Responsibilities

• Responsible for the clinical and operational direction of assigned programs and departments; monitors customer satisfaction and patient safety, ensuring high-quality service to patients served.
• Develop and manage one or multiple departmental budgets, including making budget allocations, approving expenditures, and ensuring expenses are within budget.
• Ensure compliance of home health state and federal regulations and labor law, and monitors and directs all related clinical practice and CHAP standards.
• Supervise managers or supervisors within one or multiple departments, and manages the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team.
• Responsible for recruitment of clinical and administrative management staff.
• Make decisions for direct reports in one or multiple departments, and performs people management activities, such as performance evaluations, disciplinary actions, staff planning, and recruitment and retention of co-workers.
• Create, implement and evaluate in an ongoing manner the patient satisfaction plans to ensure established goals are met.
• Ensure that innovative approaches are utilized for growth of the hospice program, to enhance market share and a sustainable " best in class" inpatient and community-based hospice program
• Ensure "up-to-date" knowledge of best practices for patient care, staffing and program management, and aligned with the regulatory and accreditation standards for hospice program.
• Demonstrate accountability for being a visible leader in the patient care area; rounds on patients and co-workers in a systematic manner; responds to co-workers and patients' concerns in a timely and effective manner.
• Contribute to quality nursing practice; utilizes appropriate resources to assure that nursing practice is safe, effective, efficient, equitable, timely, patient-centered, and fiscally responsible.
• Create an environment that ensures effective patient-centered timely and respectful communication among patients' families and significant others, and the healthcare team, to promote safety quality outcomes and a healthy work environment; collaborates with healthcare consumers, colleagues, community leaders, and other stakeholders to advance nursing practice and healthcare transformation.
• Practice with the knowledge, skills, and abilities detailed in the AONE nurse executive competencies; practices ethically, advocating for compassionate systems of care delivery that preserve and protect patient, family, and employee dignity, rights, values, beliefs, and autonomy’ practice in a safe manner that is congruent with cultural diversity and inclusion principles that demonstrates respect, equity, and empathy in actions and interactions with patients, their families, and significant others, employees, other healthcare professionals, internal and external stakeholders, and community partners.

Benefits

• Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org .

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees